Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicity Butterworth

Brisbane,QLD

Summary

Friendly professional with a strong understanding of customer service and back-of-house operations. Highly skillful in all aspects/ duties of a waitress, as well as food preparation, with a strong eye for detail. Strong ability to handle stress and fast-paced environments. Exceptional food-handling skills and safety. Dedicated to delivering a positive customer experience through genuine hospitality.

Overview

3
3
years of professional experience

Work History

Waitress Trainer/Back of House Cook

Edamame
Montville, QLD
12.2023 - Current

Main role - Kitchen/Back of House Cook:

  • Prepared ingredients, including vegetables, fruits, meats, sauces etc, for meal preparation.
  • Cooked/fried, plated, and served full meals, entrées, and desserts while maintaining cleanliness in doing the dishes.
  • Handled raw meats frequently and adhered to sanitary requirements for food safety.
  • As only one of the usual two kitchen staff/cooks, was able to manage most kitchen operations independently
  • High ability in setting up, closing down, cleaning the kitchen as well as handling rubbish/recycling.

Secondary role: Front of House Waitress:

  • When the restaurant got busy, would have to multitask and come out from the kitchen to help with any and all duties of a waitress, including working the coffee machine and taking calls for bookings, take-away orders, etc.
  • Served drinks—non-alcoholic and alcoholic (possesses an RSA).
  • High and good ability to handle all front-of-house duties independently for the entirety of full shifts.
  • Fully set up the restaurant in preparation for service, and clean/close down.
  • Trained new members of staff.
  • Built wonderful knowledge of menus, drinks, restaurant etc

Waitress/Food Preparation Worker

Shali's Cafe and Bakery
Montville, QLD
04.2022 - 05.2022
  • Provided efficient, friendly meal service, plus cleared tables from the dining area.
  • Handled customer orders accurately, cash transactions, and processed payments for orders.
  • Served various baked goods and desserts.
  • When not working in the front, dedicated about half my working time to ingredient and meal preparations in back of house.
  • Performed fryer operations in the kitchen, alongside dishwashing tasks

Education

High School Diploma -

St John's College
Nambour, QLD
11-2024

Skills

  • Customer service
  • Menu knowledge
  • Kitchen operations
  • Staff training
  • Food presentation
  • Beverage service
  • Ingredient preparation

Timeline

Waitress Trainer/Back of House Cook

Edamame
12.2023 - Current

Waitress/Food Preparation Worker

Shali's Cafe and Bakery
04.2022 - 05.2022

High School Diploma -

St John's College
Felicity Butterworth