Felicity Foster
Caboolture
Summary
Motivated and reliable retail professional with several years of experience in visual merchandising, customer service, and team leadership. Currently working as a Visual Merchandiser/ Shift Supervisor at City Beach, with a strong focus on creating engaging store displays, delivering excellent customer service, and supporting daily store operations. Experienced in leading teams, maintaining high visual standards, working effectively in a fast-paced retail environment, and maintaining health and safety standards.
Overview
5
5
years of professional experience
Work History
Visual Merchandiser
City beach
Morayfield
10.2021 - Current
- Create and maintain visually appealing store displays in line with company standards.
- Contributed to achieving sales targets through strategic merchandising and collaborative teamwork.
- Manage stock replenishment, inventory presentation, and store cleanliness.
- Supervised team members during shifts, ensuring delegation of tasks aligned with operational goals.
- Supervised daily operations and maintained workflow efficiency among team members.
- Deliver excellent customer service and resolve customer enquiries.
- Assist with staff training and support new team members.
- Open and close the store, including cash handling and security procedures.
- Monitored employee performance and provided constructive feedback for improvement.
- Addressed any issues that arose during the shift in a proactive manner.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Assisted upper management with daily operations, maintaining service and quality standards.
Skills
- Attention to detail
- Customer service
- Health and safety compliance
- Problem solving
- Team leadership
- Working in a fast paced environment
References
References available upon request.
Timeline
Visual Merchandiser
City beach
10.2021 - Current