Felicity Jenkins

• Partner with teacher to implement lessons following school's curriculum, goals, and objectives.
• Tutor struggling students individually and in small groups to reinforce learning concepts.
• Risk awareness and mitigation.
• Partner with teacher to identify obstacles to student success, and implement solutions.
• Partner with teacher to support classroom behaviour management.
• Support students with diverse learning, mental and physical needs.

• Engaging teenager to participate in positive behaviour and continuously learning
• Recruited, scheduled and managed teams of youth leaders and musicians.
• Public speaking: Shared valuable life teaching with youths aged 12 to 17 to promote positive self-esteem and improve social skills.
• Event planning and supervision of weekly groups, special events and overnight retreats.
• Administration: created procedures, budgets, tracked expenses and managed social media.
• Built lasting relationships with youth and parents or guardians.
• Kept program children safe with proactive monitoring strategies.

• Kept client engaged in social networks and communities for personal health and growth.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Promoted community integration by providing extensive, emotional and social support.

• Increased profits by >10% by reducing costs and training staff in sales and customer service.
• Increased customer base through staff training and effective social media strategies.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, calm demeanour when addressing emotional customers.
• Administration; ordering, stock take, rostering and hiring.

• Served patients and visitors with compassion and warmth.

All activities relevant for achieving a Certificate III in Business Administration.