Felicity Lidster
Horsham,VIC
Summary
Welcoming customer service cashier and proven Shop Assistant at Horsham City Meats, adept in inventory management and customer relationship building, increased repeat business through exceptional service.
Skilled in upselling and staff training, whilst fostering customer loyalty and enhancing sales revenue.
Demonstrate strong team leadership and product knowledge, ensuring shop efficiency and profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Reliable employee offering excellent communication and good judgment.
Overview
5
5
years of professional experience
Work History
Shop Assistant / Customer Service Cashier
Horsham City Meats
10.2019 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Promoted weekly specials and discounts to boost revenue and in slow periods.
- Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships.
- Worked with floor team and managers to meet wide range of customer needs.
- Stock ordering and inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Used strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Assisted in training new employees, ensuring all were knowledgeable about company policies and procedures.
Education
No Degree -
HCCP Hygiene Food And Safety
Employment Plus01.2017
No Degree - Meeting And Event Planning
Event Management
Melbourne, VIC04.2017
Skills
- Team Player
- Staff Training and Development
- Customer Relationship Management (CRM)
- Inventory Control
- Store maintenance
- POS Systems
- Stock replenishment
- Safety Procedures
- Product Promotions
- Upselling strategies
- Honest and Dependable
- Friendly and Helpful
- Reliable and Responsible
- Flexible Hours
- Strong Communication and Interpersonal Skills
- Store Organization
- Store Opening and Closing
Horsham Paws Volunteer
Respond to all incoming calls for Horsham Paws
Assist and direct any enquiries regarding animal welfare
Attend general meetings and volunteer for fundraising events.
Timeline
Shop Assistant / Customer Service Cashier
Horsham City Meats
10.2019 - Current
No Degree -
HCCP Hygiene Food And Safety
No Degree - Meeting And Event Planning
Event Management
Similar Profiles
Heidy Melgar PerezHeidy Melgar Perez
Production Worker at Webster City Custom MeatsProduction Worker at Webster City Custom Meats
Dillon BaulchDillon Baulch
Kitchen Leader at McDonalds, HorshamKitchen Leader at McDonalds, Horsham
Maryanne BolwellMaryanne Bolwell
Volunteer at Horsham Calisthenics CollegeVolunteer at Horsham Calisthenics College