Felicity McGrath
Queenstown,TAS
Summary
My names felicity McGrath, Im currently 18 and living in Queenstown Tasmania. Im a Hardworking and passionate job seeker with strong organizational skills; Im eager to help the work team achieve company goals, Im a Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Im Hardworking, flexible ,Outstanding multitasker.
Overview
5
5
years of professional experience
Work History
Kitchen Hand
Jj's Cafe
11.2018 - 02.2019
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed recipes and chef instructions to prepare food correctly.
- Plated and presented food following chef requirements.
Bartender
Railway Hotel
03.2020 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- completed RSA course.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Prepared food.
- waitress
Hospitality Worker
Broken Halo
11.2021 - 08.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Trained new staff members in customer service techniques.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Education
Left School To Work After Grade 10 -
Mountain Heights School
Queenstown, TASSkills
- Shift Coverage
- Custom Orders
- Supply Restocking
- Food Preparation
- Event Preparation
- Serve Guests
- Guest Satisfaction
- Coordinate Housekeeping
- Managing Multiple Tasks
- Room Preparation
RSA
- i completed my responsible serving of alcohol.
- i competed a barista course both in and out of school.
- i completed a food health and safety course
Timeline
Hospitality Worker
Broken Halo
11.2021 - 08.2023
Bartender
Railway Hotel
03.2020 - 12.2022
Kitchen Hand
Jj's Cafe
11.2018 - 02.2019
Left School To Work After Grade 10 -
Mountain Heights School
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