Felicity Molloy
Central Coast,NSW
Summary
Compassionate and reliable Assistant in Nursing with a background in restaurant management, bringing strong communication, leadership, and time management skills. Experienced in providing person-centred care, supporting residents' wellbeing, and working effectively in fast-paced team environments. Committed to delivering high-quality care with professionalism, empathy, and respect.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant in Nursing/Care Support Officer
Opal Healthcare
Killarney Vale, NSW
03.2025 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene tasks.
- Supported mobility and safety of patients during transfers and ambulation.
- Communicated effectively with healthcare team regarding patient needs.
- Provided emotional support to patients and their families during care.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Maintained cleanliness of patient areas and ensured a safe environment.
- Followed infection control practices to maintain a safe environment for patients.
Disability Scheduling Officer
Just Better Care
Central Coast, NSW
01.2025 - 02.2025
- Coordinated scheduling for multiple teams to optimize resource allocation.
- Developed and maintained scheduling procedures to enhance efficiency.
- Communicated with team members regarding schedule changes and conflicts.
- Ensured compliance with safety standards and regulatory requirements in caregiving.
- Enforced compliance with regulatory standards and company policies.
- Supervised subordinate staff in carrying out daily duties and activities.
Restaurant Manager
Hungry Jacks
Tumbi Umbi, NSW
11.2022 - 12.2024
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Managed daily restaurant operations to ensure smooth service flow.
- Supervised staff training and development to enhance team performance.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Implemented health and safety standards to maintain a safe environment.
- Led team meetings to communicate goals and address operational challenges.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Assistant Restaurant Manager/Assistant Manager
Hungry Jacks
Tumbi Umbi, NSW
04.2021 - 11.2022
- Assisted in recruiting, training, and scheduling staff members.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Addressed customer inquiries and resolved service-related issues promptly.
- Assisted in developing promotional campaigns to enhance customer engagement.
- Collaborated with management to implement operational improvements effectively.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coordinated inventory management to maintain stock levels and reduce waste.
Crew Member
Hungry Jacks
Tumbi Umbi, NSW
06.2019 - 04.2022
- Delivered exceptional customer service during peak hours.
- Collaborated with team members to ensure smooth operations during shifts.
- Assisted in training new crew members on company procedures.
- Handled cash transactions accurately at the register.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment to prepare food items efficiently.
Education
High School Diploma -
TLSC The Entrance Campus
Bateau Bay09-2020
Skills
- Patient care
- Safety compliance
- Scheduling management
- Time management
- Workload management
- Organizational skills
- Effective communication
- Team collaboration
Certification
- Certificate 3 in Individual Support - Aged Care Training Services
Timeline
Assistant in Nursing/Care Support Officer
Opal Healthcare
03.2025 - Current
Disability Scheduling Officer
Just Better Care
01.2025 - 02.2025
Restaurant Manager
Hungry Jacks
11.2022 - 12.2024
Assistant Restaurant Manager/Assistant Manager
Hungry Jacks
04.2021 - 11.2022
Crew Member
Hungry Jacks
06.2019 - 04.2022
High School Diploma -
TLSC The Entrance Campus