Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hi, I’m

Felicity Purdy

Brisbane,QLD
Felicity Purdy

Summary

I am a woman of many talents who is passionate about health, wellbeing and healing. I am also a creative entrepreneur who has created a mindfulness product.

The last few years I have been a mother and I have spend all of my spare time learning about healing and health. I am happiest when I am surrounded with likeminded people and also new experiences.

Overview

31
years of professional experience

Work History

Purdy Grateful

Business Owner
10.2020 - Current

Job overview

  • Business Set-Up
  • Organized and attended trade shows/market stalls and special events to showcase products, network with other businesses and attract new customers.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Handled all accounting
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Product design and manufacture
  • Created sales website
  • Developed creative design for print materials, brochures, banners, and signs.
  • Developed graphics and visual content for social media campaigns.
  • Created logos, illustrations and typography for various organizations.
  • Handled customer inquiries and suggestions courteously and professionally.

The Boston Consulting Group

Desktop Publisher/Case Assistant
09.2010 - 08.2014

Job overview

  • Performed design, layout and typesetting of publications, office forms and various other projects to optimize designs and production strategies.
  • Satisfied project requirements and customer demands by creating high-quality layouts for manuals, newsletters, posters and brochures.
  • Checked preliminary and final proofs for errors and made necessary corrections.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

Merrill Lynch

Desktop Publisher
03.2002 - 04.2009

Job overview

  • Satisfied project requirements and customer demands by creating high-quality layouts for manuals, newsletters, posters and brochures.
  • Designed templates, headers and footers, multi-column documents, tables and charts for Banking needs.
  • Excellent communication skills, both verbal and written.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Mt Gravatt Shopping Centre

Center Management Receptionist
04.1999 - 04.2001

Job overview

  • Corresponded with clients through email, telephone, or postal mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Delivered prompt service to prioritize customer needs.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Implemented and developed customer service training processes.
  • Managed petty cash
  • Handled all centre complaints
  • Assisted Marketing department in adhoc duties

Gambaros

Food and Beverage Waiter
10.1995 - 03.1999

Job overview

  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Cultivated warm relationships with regular customers.

McDonalds

Food Service Worker
03.1992 - 03.1995

Job overview

  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Processed customer payments and balanced cash drawers.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Mind Body Food Institute
Brisbane, QLD

Certificate from Holistic Life Coach & Mind-Body Practitioner
11.2023

University Overview

Apnea Survival
Banora Point, NSW

Certificate from Cold Water Immersion (CWI) Instructor
05.2023

University Overview

Rezinate Courses
Sunshine Coast, QLD

Certificate from Spiritual Alchemy Course
04.2023

University Overview

This course has qualifies me as a facilitator to help clients release energetic blocks that are stopping them from obtaining their life dreams.

Rezinate Courses
Sunshine Coast, QLD

Certificate from Medicine Room Training
04.2022

University Overview

Learning ancient techniques in energy medicine healing.

Rezinate Courses
Sunshine Coast, QLD

Course from Mastering Your Intuition
06.2021

University Overview

Food Matters

Certificate from Food Matters Nutrition Coach
02.2021

University Overview

Torrens University Australia
Brisbane, QLD

Diploma of Graphic Design from Graphic Design
12.2016

University Overview

Skills

  • Customer Service/Small Business Owner
  • Health and Wellbeing knowledge
  • Graphic Design
  • Administration

Websites

Timeline

Business Owner
Purdy Grateful
10.2020 - Current
Desktop Publisher/Case Assistant
The Boston Consulting Group
09.2010 - 08.2014
Desktop Publisher
Merrill Lynch
03.2002 - 04.2009
Center Management Receptionist
Mt Gravatt Shopping Centre
04.1999 - 04.2001
Food and Beverage Waiter
Gambaros
10.1995 - 03.1999
Food Service Worker
McDonalds
03.1992 - 03.1995
Mind Body Food Institute
Certificate from Holistic Life Coach & Mind-Body Practitioner
Apnea Survival
Certificate from Cold Water Immersion (CWI) Instructor
Rezinate Courses
Certificate from Spiritual Alchemy Course
Rezinate Courses
Certificate from Medicine Room Training
Rezinate Courses
Course from Mastering Your Intuition
Food Matters
Certificate from Food Matters Nutrition Coach
Torrens University Australia
Diploma of Graphic Design from Graphic Design

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Felicity Purdy