Felicity Stevenson
Perth,WA
Summary
I am a proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Rebel Sporting Goods
02.2025 - 12.2025
- Assisted customers with product selection and inquiries to enhance shopping experience
- Operated point-of-sale systems efficiently to process transactions accurately
- Maintained store presentation by organizing merchandise and ensuring cleanliness
- Collaborated with team members to achieve daily sales targets and improve service quality
Food and Beverage Attendant
Gemini Cafe
04.2024 - 02.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, maintaining accuracy in high-volume settings.
- Collaborated with kitchen staff to streamline order processes and reduce wait times.
- Operated espresso machines and other equipment to maintain efficient workflow during peak hours.
- Managed inventory levels of coffee beans and supplies, ensuring availability for daily operations.
Retail Assistant
Supercheap Auto
04.2023 - 05.2024
- Managed inventory levels by restocking shelves and conducting regular stock checks
- Provided product knowledge training to new staff members for improved customer service
- Implemented promotional displays that increased product visibility and customer engagement
- Resolved customer complaints promptly, ensuring satisfaction and loyalty
- Used POS system to process sales, returns, online orders, and gift card activations.
Barista
Muzz Buzz
02.2022 - 06.2023
- Crafted high-quality beverages using espresso machines and brewing equipment.
- Maintained cleanliness and organization of workstations to ensure safety and efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new baristas on beverage preparation techniques and company standards.
Wait Staff Member
Saroor Indian Cuisine
08.2021 - 03.2022
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Managed table assignments efficiently, ensuring timely service and accurate order fulfillment.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
Assistant Educator
Cuddles Childcare Centre
02.2020 - 12.2020
- Developed lesson plans aligning with educational standards and student needs.
- Implemented classroom management strategies to enhance student engagement and behavior.
- Assisted educators in delivering instructional materials using various teaching aids and technologies.
- Collaborated with colleagues to create inclusive learning environments for diverse student populations.
- Trained new staff on classroom protocols, resources, and best practices in education.
- Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.
Education
Year 10 Completion -
Kent Street Senior Highschool
Kensington, WASkills
- Patience and empathy
- Time management capabilities
- Flexible schedule availability
- Attention to detail
- Multitasking
- Calm under pressure
- Verbal communication
- Problem resolution
- Problem-solving
- Active listener
- Cleanliness
- Adaptive and creative
- Safe food handling
- Decision-making
Timeline
Retail Assistant
Rebel Sporting Goods
02.2025 - 12.2025
Food and Beverage Attendant
Gemini Cafe
04.2024 - 02.2025
Retail Assistant
Supercheap Auto
04.2023 - 05.2024
Barista
Muzz Buzz
02.2022 - 06.2023
Wait Staff Member
Saroor Indian Cuisine
08.2021 - 03.2022
Assistant Educator
Cuddles Childcare Centre
02.2020 - 12.2020
Year 10 Completion -
Kent Street Senior Highschool