Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Felicity Tzikos

Templestowe,VIC

Summary

Director of my own company Kreative Design,

I provided all window coverings for Porter Davis Homes and Simonds Homes as well as Private Customers

There were weekly meetings with colleges from the displays homes to discuss and work with all there requirements regarding fabrics, styles etc.

I also had strict deadlines and time frame to work towards, I employed the right suppliers and fitters to ensure my products were of a high quality and customer service was my main priortity. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

25
25
years of professional experience

Work History

Window Covering Specialist

Kreative Design And Interiors
01.2005 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Implemented efficient scheduling practices that maximized productivity while minimizing disruptions for clients during installations or consultations.
  • Mentored junior team members in sales techniques and product knowledge, contributing to their professional growth and success.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Interior Designer, Manager, Property Stylist,

Kreative Design And Interiors Pty Ltd
01.1999 - 01.2024
  • Assisted clients with budget considerations and made recommendations for furniture, wall hangings and [Type] items.
  • Devised project budgets to track expenses and avoid cost overruns.
  • Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
  • Increased property value through strategic interior renovations tailored to market trends.
  • Oversaw installation of finishes, furniture and other design elements to control final product.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Researched and stayed current on industry trends to incorporate new products into designs.

Bookeeper

Kreative Design And Interiors Pty Ltd
01.1999 - 01.2024
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Inspected account books and recorded transactions.
  • Maintained and processed invoices, deposits, and money logs.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Education

High School Diploma -

Doncaster High School
Doncaster, VIC
01.1978

GED -

Box Hill Tafe
Box Hill Victoria
01.1977

Skills

  • Upselling strategies
  • Honest and Dependable
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Product and Service Sales
  • Suggestive Selling
  • Adaptable and Flexible

Additional Information

3 years working as Travel Consultant/Receptionist for Company of Italian Tourism in Collins Street, Melbourne.


10 Years at Young and Rubicon Advertising Agency - 572 St. Kilda Road, Melbourne - Accounts Department.


2 Years Part Time - Nouveau Kitchens - Receptionist / Book Keeper


2 Years Nunawading Toyota, Personal assistant, implimating Quality Assurance Accreditation for the Dealership, training all staff and setting up procedures for all aspects of the business.


Charity Work - Feeding the homeless in Russell Street Melbourne


Setting up Program for Breast Cancer Patients - South Melbourne


Donation Furniture and Property Styling for Uniting Houses for Domestic Violence Women


Timeline

Window Covering Specialist

Kreative Design And Interiors
01.2005 - Current

Interior Designer, Manager, Property Stylist,

Kreative Design And Interiors Pty Ltd
01.1999 - 01.2024

Bookeeper

Kreative Design And Interiors Pty Ltd
01.1999 - 01.2024

High School Diploma -

Doncaster High School

GED -

Box Hill Tafe
Felicity Tzikos