Summary
Overview
Work History
Education
Accomplishments
Languages
Timeline
Generic

Felik Kartadinata Pukiat

Mascot,NSW

Summary

Professional in hospitality industry with strong track record in delivering exceptional catering services. Proven ability to manage event logistics efficiently, ensuring seamless execution and high guest satisfaction. Valued team player known for adaptability and reliability, with key skills in customer service and event coordination. Hardworking and enthusiastic. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

17
17
years of professional experience

Work History

Airline Catering Attendant

Dnata - Qantas
03.2022 - Current
  • Handling of logistic to supply food and beverages for Domestic and International flights of Qantas Airline
  • Assisting with the order, preparation, set up, and loading into the carts
  • Checking and reporting for every flights

Quality Control

WIPEHERO
12.2017 - 05.2019
  • Evaluated completed work against standards and notified management of quality control issues.
  • Oversaw quality control measures, maintaining high standards for all completed tasks.
  • Consistently met client specifications by adhering to strict quality control standards.
  • Time management to deliver service on time
  • Report any issued or damage to the head office
  • Sole trader (third-party car inspection)

Supervisor Service

COLES
09.2012 - 12.2017
  • Servicing equipment in the field
  • Customer satisfaction assurance
  • Operating computer and money register
  • Cleaning, tidiness around the check out
  • Operating self-check out register machine
  • Fill the empty stock



All rounder

MAX BRENNER
08.2013 - 03.2015
  • Barista
  • Interacts and communicate with customers in a good manner
  • Mixing ingredients to make chocolate dessert
  • Communicating with customer, do proper at cash register and promote the product of Max Brenner
  • Re-stocking inventory and communicating store needs
  • Maintaining the store environment and equipment
  • Ability to communicate clearly and professionally with customers and staff

Manager

CIVIC VIDEO
02.2008 - 10.2012
  • Manage and rostered staff
  • In charge of cleaning, displaying and tidiness
  • Customer satisfaction assurance
  • Operating computer use Rocket system and CVM system
  • Training new staff
  • Make a time sheet


Cook

OPORTO
12.2010 - 03.2011
  • Prepare meals and follow establishment recipes
  • Operating a grill, oven, or fryer
  • Clean, assist other cooks and staff
  • Opening and closing the store


Waiting staff

SIGNATURES BUFFET
06.2008 - 12.2008
  • Cleaning up before, after and during lunch or dinner
  • Set up tables for lunch, dinner and seafood bar
  • Maintenance seafood bar and cutlery


Education

Bachelor of Interactive Media -

Wentworth Institute
01.2015

Diploma of I.T Multimedia -

Central College
01.2010

Accomplishments

  • Predicated as the best employees 2008 at Civic Video, that makes a positive difference for the company.
  • Train more than 15 new staff members on how the mechanism and understanding of the duties.

Languages

Fluent in English
Fluent in Indonesia
Intermediate in Mandarin

Timeline

Airline Catering Attendant

Dnata - Qantas
03.2022 - Current

Quality Control

WIPEHERO
12.2017 - 05.2019

All rounder

MAX BRENNER
08.2013 - 03.2015

Supervisor Service

COLES
09.2012 - 12.2017

Cook

OPORTO
12.2010 - 03.2011

Waiting staff

SIGNATURES BUFFET
06.2008 - 12.2008

Manager

CIVIC VIDEO
02.2008 - 10.2012

Diploma of I.T Multimedia -

Central College

Bachelor of Interactive Media -

Wentworth Institute

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Felik Kartadinata Pukiat