Felipe De Souza Aragusuke
Robina
Summary
Professional in the food and beverage industry with proven experience at The Star Gold Coast looking for a career change. Experienced in streamlining operations and enhancing guest satisfaction. Known for strong leadership and ability to foster team collaboration, adapting swiftly to changing needs and priorities. Expertise includes staff training, inventory management, and ensuring compliance with health and safety standards. Valued for reliability and consistent achievement of results in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
The Star Gold Coast
11.2022 - Current
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
Bar Captain
The Star Gold Coast
06.2022 - 11.2022
- Managed cash handling procedures, ensuring accurate accounting of daily transactions.
- Built rapport with regular patrons, fostering loyalty and repeat business.
- Improved customer satisfaction by delivering exceptional service and promptly addressing concerns.
- Assisted in menu development, incorporating signature drinks that showcased the establishment''s unique offerings.
Bartender
The Star Gold Coast
12.2020 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Diploma - Hospitality Management
St Peters International College
Southport, QLD11-2023
Advanced Diploma - Educational Leadership And Management
Imagine Education
Southport, QLD05-2021
Diploma - Educational Leadership And Management
Imagine Education
Southport, QLD02-2020
Bachelor of Science - Materials Engineering
Universidade Federal Do ABC
Sao Paulo07-2018
Bachelor of Science - Science And Technology
Universidade Ferderal Do ABC
Sao Paulo12-2012
Skills
- Bar equipment maintenance
- Strong multitasking
- Waste reduction
- POS system
- Team player attitude
- Cleanliness and hygiene
- Time management
Certification
Responsible Service of Alcohol (RSA)
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Food and Beverage Supervisor
The Star Gold Coast
11.2022 - Current
Bar Captain
The Star Gold Coast
06.2022 - 11.2022
Bartender
The Star Gold Coast
12.2020 - 06.2022
Responsible Service of Alcohol (RSA)
Diploma - Hospitality Management
St Peters International College
Advanced Diploma - Educational Leadership And Management
Imagine Education
Diploma - Educational Leadership And Management
Imagine Education
Bachelor of Science - Materials Engineering
Universidade Federal Do ABC
Bachelor of Science - Science And Technology
Universidade Ferderal Do ABC
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