Felipe Mardones Stowhas
Melbourne
Summary
Dependable worker with proven strengths in multitasking. Recognized for high productivity and efficient task completion, consistently meeting operational needs. Core competencies include time management, workflow optimization, and effective communication. Committed to fostering teamwork and enhancing performance through proactive support and collaboration.
Overview
1
1
year of professional experience
Work History
Ski Resort Slope Staff
el colorado
Santiago
06.2024 - 08.2024
- Operated ski lifts with a strong focus on safety and customer service. Ensured the well-being of tourists by following strict safety protocols, and assisting guests with boarding and disembarking the lifts. Maintained smooth operations, and provided support during peak hours.
- Managed front desk operations, greeting visitors and directing them to appropriate departments.
- Participated in staff training sessions, acquiring new skills and knowledge.
- Monitored operations and reviewed records and metrics to understand company performance.
- Met incoming customers pleasantly and offered support and service.
Ticket Sales Representative
valle nevado ski center
Santiago
06.2023 - 09.2023
- Applied coupons, processed discounts and explained sales policies to customers.
- Welcomed customers, offering assistance to help find store items.
- Assisted customers with online ticket purchases.
- Secured customer tickets using computer-based software ticketing system.
- Processed payments for tickets sold in person or over the phone.
- Maintained work area and kept cash drawer organized.
- Answered phone calls to assist customers with questions and orders.
Education
BBA - Industrial Civil Engineer
Adolfo Ibañez University
Santiago, Region Metropolitana08-2023
High School Diploma -
Colegio Mayor De Peñalolen
Sandigo, Region Metropolitana12-2017
Skills
- Ski lift operation
- Safety protocols
- Customer service
- Ticketing systems
- Front desk management
- Sales processing
- Cash handling
- Team collaboration
- Operational monitoring
- Sales training
- Team leadership
Affiliations
- Snowboarding (advanced level)
- Climbing
- Fitness and gym training
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Ski Resort Slope Staff
el colorado
06.2024 - 08.2024
Ticket Sales Representative
valle nevado ski center
06.2023 - 09.2023
BBA - Industrial Civil Engineer
Adolfo Ibañez University
High School Diploma -
Colegio Mayor De Peñalolen
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