Felipe Morales Vicencio
Melbourne,VIC
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waiter - Runners - Pass area
Spicy temple Restaurant
South Melbourne, Australia
03.2023 - Current
- Coordination of dish delivery from the kitchen to the service area.
- Effective communication with kitchen and service staff to prevent errors and delays.
- Ensuring dish quality and presentation before serving to customers.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Checked guests' identification before serving alcoholic beverages.
- Processed orders and sent to kitchen employees for preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kitchenhand
Cafeteria Pony White
Fitzroy, Melbourne
05.2023 - 03.2024
- Assist in food preparation, including chopping, peeling and plating.
- Collaborate in creating dishes under the chef's direction.
- Maintain kitchen efficiency by aiding in ingredient preparation
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Pushed, pulled and transported large loads and objects.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Lifted and carried heavy materials.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Transported food items from storage areas to kitchen for prepping.
Dishwasher
AMARU Restaurant
Armadale, Melbourne
11.2022 - 01.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Increased machine efficiency by scraping and pre-washing dishes.
- Washed dishes and assisted in bussing tables.
Skills
- Customer orientation
- Adaptability
- Teamwork
- Positive attitude
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Food presentation
- Bar terminology
- Wine Knowledge
Certification
- Anaphylaxis and Asthma Course: Certified in emergency management related to symptom recognition, administration of emergency treatments and response protocols.
- Food Handling Course: Certified in safe practice for handling, preparing, and storing food, complying with hygiene and food safety standards.
- Abuse and Bullying awareness course: Training in identification and management of abuse and bullying situations.
- RSA Certification (Responsible Service of Alcohol Course) - Australia
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Kitchenhand
Cafeteria Pony White
05.2023 - 03.2024
Waiter - Runners - Pass area
Spicy temple Restaurant
03.2023 - Current
Dishwasher
AMARU Restaurant
11.2022 - 01.2023