Felipe Urrego Dominguez
Business Manager
Elizabeth Bay,NSW
Summary
Business Manager with diverse experience in customer service, real state, finance and operations. . Quick-learning with excellent multi-tasking skill. Commended for innovation and creative problem-solving to address business challenges.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
3
3
Languages
Work History
Operations Manager
Zara
Sydney, NSW
02.2022 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow in flag ship store with sales up to AUD 12 million year.
- Running a team composed by 70 people.
- Prepared weekly rosters
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Formulated processes to reduce downtime and financial loss.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Reviewed operations reports to understand numbers and trends.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Operations Supervisor
Zara
Sydney, NSW
05.2018 - 02.2022
- Manage everyday team to operation and IT task.
- Tracked company equipment, tools and technology to manage inventory.
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Managed internal operational standards and productivity targets.
Asset Manager
Grupo Exito
Medellin, Antioquia
11.2015 - 04.2018
- Responsible for the financial, commercial, operational and marketing results of the portfolios in charge
- Prepare and execute the fit-out budgets for new companies
- Prepare and execute the security plan for all the venues
- Approve marketing strategies for the commercial periods
- Approve commercial mix for each asset.
- Collaborated with investment firms and private real estate investors to provide due diligence and underwriting functions for acquisition and management of real estate portfolios.
- Kept detailed track of asset maintenance and potential future costs to accurately portray data.
- Participated in asset analysis, appraisals, rehabilitations and sales of foreclosed properties.
- Traveled to markets and met with key tenants to enhance knowledge of Bogota, Medellin, Barrancabermeja and Buenaventura real estate market.
- Maintained close watch on financial and operational performance of different funds and made proactive adjustments to keep portfolios in conformance with plans.
Outsourcing HR Analyst
Grupo Exito
Medellin, Antioquia
11.2014 - 11.2015
- Develop national strategy, budget and operational plan for the Outsourcing department
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Resolved conflicts and negotiated mutually beneficial agreements between external employees
- Conducted research, gathered information from multiple sources and presented results.
- Manage national budget for HR Outsourcing employees
Education
BBA - Business Administration And Management
Universidad De Antioquia
Medellin 01.2009 - 11.2014
No Degree - English-as-a-Second-Language Education
Embassy
Sydney 04.2001 -
Advance Diploma - Leadership and Management
The Wales Institute
Sydney 11.2018 - 01.2021
Post graduated course - Business Manager
ESUMER
01.2009 - 01.2014
Skills
Operations management
undefinedVisa
408 Temporary work
Timeline
Operations Manager
Zara
02.2022 - Current
Advance Diploma - Leadership and Management
The Wales Institute
11.2018 - 01.2021
Operations Supervisor
Zara
05.2018 - 02.2022
Asset Manager
Grupo Exito
11.2015 - 04.2018
Outsourcing HR Analyst
Grupo Exito
11.2014 - 11.2015
BBA - Business Administration And Management
Universidad De Antioquia
01.2009 - 11.2014
Post graduated course - Business Manager
ESUMER
01.2009 - 01.2014
No Degree - English-as-a-Second-Language Education
Embassy
04.2001 -
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