Felipe Villablanca

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Order implements of Food & Beverage to suppliers.
• Make the team's schedule
• Contact new suppliers
• Deal with suppliers for better prices on suplements

- Create new team organization because of the covid

- Delivery apps managment

- Improve commission with delivery apps

- Coordinate team schedule

- Create new products on menu

- Receive guests and take their ski and snowboard equipment

- Order equipment by room and do inventory of them

- Move guest equipment where they need it

- Receive guest

- Create reservations

- Answer to the phone and attend to guest requirements

- Receive payments

- Assign Rooms

- Bill customers

- Pay tips to the team

- Sort paid bills

- Attend customers who order at the bar next to the cashier

- Restock beers and liquor to the bar