FELIPE ARTURO PULIDO DÍAZ
Adelaide
Summary
I am open to new opportunities where I can contribute my commercial, customer service, and leadership skills, while continuing to learn and develop professionally.
Professional with solid experience in customer service, sales, and negotiation. I stand out for my excellent communication, empathy, and commercial skills. I adapt easily to diverse environments and work effectively in teams. I have a strong service orientation, always providing warmth and trust to clients and colleagues. My willingness to learn and continuously improve allows me to perform excellently in any field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Self-employed
Used Car Dealer
01.2023 - Current
- Purchase, sale, and marketing of used vehicles
- Personalized customer advising, ensuring trust and transparency in each transaction
- Management of successful negotiations, achieving optimal commercial agreements
- Handling of documentation and compliance with regulations for vehicle sales
Legal Department
Cundinamarca Government
01.2022 - 12.2022
- Responding to citizens' petitions and following up on legal processes
- Coordinating with various government entities to resolve specific cases
- Effective communication with the public and management of legal documentation
Legal Department
La Sabana University Clinic
01.2019 - 12.2021
- Handling and following up on legal actions and petitions
- Communication with patients and users to provide clear and timely responses
- Teamwork with other departments to ensure proper patient care
Education
Bachelor of Science - Law
Universidad Santo Tomas
Colombia08-2019
Skills
- Assertive communication and interpersonal skills
- Customer service and user experience
- Teamwork and collaborative leadership
- Negotiation and sales closure
- Adaptability to dynamic environments
- Problem-solving and decision-making
- Organization and time management
- Analytical skills and strategic thinking
- Proficiency in digital tools and CRM systems
- Marketing and sales strategies
- Market analysis and consumer behavior
- Claims management and conflict resolution
- Strategic thinking
- Risk assessment
- Conflict management
- Dispute resolution
- Ethics enforcement
- Teamwork
- Teamwork and collaboration
- Problem-solving abilities
- Excellent communication
- Decision-making
- Public relations
Languages
Spanish
English
Certification
- Law Universidad Santo Tomas 2019 September
Interests
- Historical Exploration
- Adventure Travel
- Road Trips
- Enjoy creating and following travel blogs and vlogs
- I enjoy cooking for friends and family gatherings
Timeline
Self-employed
Used Car Dealer
01.2023 - Current
Legal Department
Cundinamarca Government
01.2022 - 12.2022
Legal Department
La Sabana University Clinic
01.2019 - 12.2021
- Law Universidad Santo Tomas 2019 September
Bachelor of Science - Law
Universidad Santo Tomas
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