FELIS PSIHARIS
Melbourne,Australia
Summary
Dynamic professional with extensive experience at Chemist Warehouse, specializing in customer service and problem-solving. Proven ability to manage multiple tasks while maintaining accurate stock levels and effective communication. Recognized for improving customer satisfaction through attentive service and efficient point-of-sale operations, enhancing overall retail experience.
Overview
13
13
years of professional experience
Work History
Packer
The Finishing Touch Pty Ltd
Brighton, VIC
10.2022 - Current
- Assembled cardboard boxes according to customer specifications.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Managed stock of packing materials and supplies, requesting resupply as necessary.
- Packing fragile items using bubble wrap/kraft paper.
- packing artwork/mirrors.
- train staff in packing techniques.
Pharmacy Assistant
Chemist warehouse
Oakleigh, VIC
10.2012 - 06.2014
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Resolved customer complaints promptly in a professional manner.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Delivered quality care to customers through close collaboration with pharmacist.
Education
Certificate III in Community Pharmacy
Facts Training And Development PtyLtd
04-2012
Retail Sales
Certificate III Retail Operations
Melbourne, VIC01-2000
Skills
- Customer service
- Point of sale
- Stock replenishment
- Visual merchandising
- Effective communication
- Problem solving
- Time management
- Attention to detail
- POS system operations
- Retail sales
- Upselling and cross selling
Timeline
Packer
The Finishing Touch Pty Ltd
10.2022 - Current
Pharmacy Assistant
Chemist warehouse
10.2012 - 06.2014
Certificate III in Community Pharmacy
Facts Training And Development PtyLtd
Retail Sales
Certificate III Retail Operations