Summary
Overview
Work History
Skills
Certification
Timeline
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Felix Birnie

Campbelltown

Summary

Versatile and dynamic, with a proven track record at Overland Oz for enhancing customer satisfaction through meticulous organization and a positive attitude. Demonstrates expertise in site preparation and equipment maintenance, alongside a strong work ethic. Achieved seamless multi-destination tour coordination, showcasing exceptional presentation skills and a commitment to safety protocols.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Tour Operator

Overland Oz
04.2023 - 09.2024
  • Organized memorable group tours with engaging activities and knowledgeable guides.
  • Balanced competing priorities during peak season operations while maintaining high levels of customer satisfaction.
  • Guided groups of up to 20 people on scheduled 11 day tours.
  • Coordinated complex multi-destination trips, resulting in seamless travel experiences for clients.
  • Stayed current on industry regulations and compliance requirements, ensuring adherence throughout all aspects of tour planning.
  • Built personal relationships with guests to promote positive experiences.
  • Engaged positively with patrons and staff members, displaying enthusiasm and knowledge of travel areas.
  • Accompanied diverse groups through exhibitions, providing fun, memorable experiences for each patron.

Concrete Laborer

JMS Concreting
12.2021 - 03.2023
  • Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
  • Set wood and other forming materials to prepare for concrete pours.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
  • Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
  • Installed rebar and expansion joints and edges for concrete projects.
  • Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
  • Contributed to a clean work environment by performing daily job site cleanup tasks, promoting overall safety standards.
  • Routinely lifted and moved items weighing up to 70kg.

Grain Handler

GrainCorp
10.2021 - 12.2021

Seasonal Grain Harvest

  • Maintained accurate inventory records, ensuring seamless supply chain management.
  • Optimized workflow processes through constant evaluation and adjustment as needed.
  • Coordinated logistics with transport partners for the smooth shipment of grains to various destinations.
  • Operated specialized machinery for efficient grain processing, contributing to overall facility performance.
  • Conducted regular inspections of storage facilities, identifying potential issues and implementing corrective measures.
  • Implemented quality control measures to minimize contamination risks during various stages of the grain handling process.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated equipment while observing standard safety procedures.

Kitchen Hand

Perisher Manor
06.2021 - 09.2021

Seasonal Job

  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.

Landscaper

Silver Shovel Landscape & Construction
10.2019 - 05.2021
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Installed stonework according to landscape design plan and client specifications.
  • Performed planting, watering, mulching, and edging of lawns.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.

Kitchen Hand

Jerrabomberra Hotel
12.2019 - 10.2020
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.

Skills

  • Strong organization
  • Loading and unloading
  • Positive attitude
  • Strong work ethic
  • Safety protocols
  • Using hand tools
  • Site preparation
  • Physically fit
  • Equipment cleaning
  • Punctual and reliable
  • Responsible and punctual
  • Presentation skills
  • Maintaining equipment
  • Truck driving experience

Certification

  • HR Automatic License
  • Open Car License
  • First Aid
  • Royal Life Saving Bronze Medallion
  • HRWL - Dogging
  • White Card
  • Crystalline Silica Awareness
  • Asbestos Awareness
  • Working With Children
  • Working at Heights
  • IRATA Rope Access 1

Timeline

Tour Operator

Overland Oz
04.2023 - 09.2024

Concrete Laborer

JMS Concreting
12.2021 - 03.2023

Grain Handler

GrainCorp
10.2021 - 12.2021

Kitchen Hand

Perisher Manor
06.2021 - 09.2021

Kitchen Hand

Jerrabomberra Hotel
12.2019 - 10.2020

Landscaper

Silver Shovel Landscape & Construction
10.2019 - 05.2021
Felix Birnie