Felix Chen

Tracy Yap Realty

06.2022 - 02.2024

Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Summary