FENGBIN ZHANG (FRANK)
WEST PENNANT HILLS ,NSW
Summary
Networked to build client base and promote products to new and existing clients.
Ensured effective customer communication to maintain customer satisfaction and loyalty.
Parcel packing and freight handler experienced at moving raw materials and products from point A to point B.
Physically fit for heavy lifting and extended time on feet.
Familiar with the tools of the trade and ready to work with computers and heavy equipment.
Overview
21
21
years of professional experience
Work History
EBay Seller
Self-employed
06.2014 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
Casino Table Games Dealer
The Star Casino
09.2008 - 03.2013
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
Grocery Assistant
Coles Supermarket
03.2003 - 06.2008
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Education
Diploma - Tourism
TAFE HORNSBY
Hornsby, NSW03.2004
Skills
- Shipment Inspection
- Freight Processing
- Truck Loading and Unloading
- Pallet Jack Safety
- Handheld Scanners
- Warehouse Safety
- Customer Service
Timeline
EBay Seller
Self-employed
06.2014 - Current
Casino Table Games Dealer
The Star Casino
09.2008 - 03.2013
Grocery Assistant
Coles Supermarket
03.2003 - 06.2008
Diploma - Tourism
TAFE HORNSBY
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