Fengrui Tian
Sydney,NSW
Summary
There and half years of Account Executive experience at HungryPanda food delivery platform with a proven track record in client relationship building and strategic account oversight. Consistently exceeded sales targets by identifying new business opportunities and fostering strong relationships with key decision-makers. In 2023 ,Managing over 170 accounts and optimized digital advertising campaigns resulting in over $120,000 in client advertising spend . Over $150,000 in 2024. Adept at enhancing client satisfaction through effective communication and tailored solutions, driving long-term loyalty and success.
Overview
3
3
years of professional experience
Work History
Account Executive
HungryPanda
06.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customised solutions for existing clients resulting and generated over $180.000 commission revenue in Q4 2024
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Increased number of refereed clients through building deep relationships with existing clients
Account Specialist
HungryPanda
10.2021 - 06.2023
- Established CRM that increased sales by 20% and enhanced tracking on existing and new clients
- Managed over 50+ accounts
- On boarded 30+ new and resulting in 25% increase in orders growths .
Education
Master of Finance
UTS
Sydney, NSW07-2024
Bachelor of Management
UTS
Sydney, NSW06-2022
Skills
- Account management
- Marketing strategy
- Solution selling
- B2B
- Customer service
- Sales Operations
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Interests
- Participate in social basketball , as recreational activities to maintain physical fitness
- Swimming
- Running
Timeline
Account Executive
HungryPanda
06.2023 - Current
Account Specialist
HungryPanda
10.2021 - 06.2023
Master of Finance
UTS
Bachelor of Management
UTS
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