Fenilbhai Davara
Melbourne,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Retail Team Member
Bharat Traders
11.2023 - Current
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
- Contributed to increased sales through effective upselling techniques and product knowledge sharing with customers.
- Enhanced team productivity by assisting in training new hires on store policies, procedures, and best practices.
- Supported management in inventory control tasks, accurately tallying stock levels and reporting discrepancies for timely resolution.
- Streamlined checkout process by efficiently handling cash register operations, minimizing wait times for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Project Manager
Uniwork
03.2023 - 07.2023
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Team Member
D-Mart Shopping Centre
09.2022 - 02.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Master of Business Information Systems - Information Technology
Monash University
Melbourne, VIC12.2025
BBA -
Veer Narmad South Gujarat University
03.2023
Skills
- Inventory management
- Problem-solving abilities
- Professional appearance
- Positive attitude
- Goal-oriented mindset
- Customer service excellence
Reference
Karan Kholiya
0434 840 545
Timeline
Retail Team Member
Bharat Traders
11.2023 - Current
Project Manager
Uniwork
03.2023 - 07.2023
Team Member
D-Mart Shopping Centre
09.2022 - 02.2023
Master of Business Information Systems - Information Technology
Monash University
BBA -
Veer Narmad South Gujarat University
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