Ferdaous Kbbassi

-Developed professional skills through hands-on experiences, including time management and effective communication.

-Improved internship experience by efficiently managing assigned tasks and meeting deadlines.

-Presented several projects during initial training to a panel of nursing professionals with acclaim.

-Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.

-Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.

Emergency department:

-Teamwork/collaboration with medical and allied health teams

-Controlling urgent situations by helping to determine the diagnosis in order to provide treatment in a timely manner.

-Perform bedside procedures such as cannulation and catheterisation, wound management including suturing, assist labour/deliveries and resuscitation of patients.

Surgical department:

-Provide a safe and relaxing environment for patients to reduce their stress and anxiety.

-Give time to each patient to answer their questions and address their concerns.

-Administer treatments and medications as prescribed.

Paediatrics department:

-Deliver comprehensive nursing care to children.

-Educate/counsel parents on disease prevention and health management of their child.

-Provide emotional support to parents

-Assisted in providing basic healthcare services at local community clinics and health fairs in rural areas.

-Built rapport with patients from diverse backgrounds, ensuring culturally sensitive care.

-Educate patients and families on health management and preventive care strategies.

-Provide a warm welcome patients at the facility and guiding them to the right area/section

-Organizing the patients' files and records in addition to scheduling their appointments.

-Assist with basic administrative tasks including data entry and filing.

-Attend daily incoming and outgoing calls and provide customer support via phone.

-Enhanced customer satisfaction by promptly addressing queries and providing accurate information.