John Ferdie Atis
Palm Beach,Gold Coast
Summary
Hospitality industry professional seeking Casual/Part-time/Full-time employment to gain experience and work towards long-term goal of transitioning into an administrative role within the industry.
Overview
2024
2024
years of professional experience
Work History
Truck Operator Level 1
Peak Down
01.2022 - 01.2024
- Maintained accurate records of shipments, including weight, contents, and destination.
- Followed all applicable laws and regulations governing the transportation of hazardous materials.
- Communicated with dispatchers via two-way radio or cellular phone regarding delivery instructions.
- Inspected truck before and after each trip to ensure proper functioning of brakes, lights, wipers, horn and other safety equipment.
- Kept detailed logs of travel times, rest breaks and fuel consumption according to DOT guidelines.
- Assisted in loading and unloading freight at customer sites when required.
- Communicated regularly with dispatch personnel about load status updates.
- Reported any mechanical problems encountered during trips immediately upon return to terminal.
Food and Beverage Supervisor
Dysart Civeo
01.2021 - 01.2022
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Trained new hires in proper food handling techniques and safety regulations.
- Ensured compliance with local health department regulations regarding food storage, rotation, temperature controls and sanitation standards.
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
- Assisted kitchen staff with preparing meals during peak hours or when personnel shortages occurred.
- Ordered supplies from vendors on a regular basis according to established guidelines.
Food and Beverage Attendant
Currumbin RSL
01.2015 - 01.2021
- Customer Service, Bar, Restaurant, Cafe
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Inspected dishes for cleanliness before serving them to customers.
- Responded quickly to customer complaints or special requests in a professional manner.
- Monitored inventory levels of food items and communicated needs for restocking to management team.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
Process Worker
Action Workforce/ Dnata
- Performed quality control checks on products to ensure they met customer requirements.
- Prepared and packaged items for shipping according to established procedures.
- Monitored inventory levels of raw materials and finished products.
- Assisted with troubleshooting and resolving problems during the production process.
- Maintained cleanliness of work areas by sweeping and mopping floors, emptying trash containers.
- Followed safety protocols when handling hazardous materials.
Assembly Worker
Sicame
Bartender
The Point Hotel
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
Lamiay Strathpine Restaurant
Education
Skills
- Efficiency
- High level of presentation
- Communication skills
- Attention to detail
- Quick learner
- Adaptable to change
- Honest and reliable
- Team player
- Punctual and efficient
- Goal focused
- Self-motivated
- Empathetic and caring
- Ability to liaise with diverse backgrounds
- Willing to learn
- Work well under pressure
- Ability to follow safety policies
- Multilingual
- Liaising with management, staff and customers
- Building rapport with customers and staff
- Excellent communication to represent the company
- Team communication and support
- Ability to work under pressure
- Diffusing customer conflict situations
- Prioritization
- High organizational skills
- Multitasking in a calm efficient manner
References
- Jeffrey Cagumbay, Executive Chef, Lamiay, 0411748323
- Anne Galang, Manager, Civeo, 0428045771
Timeline
Truck Operator Level 1
Peak Down
01.2022 - 01.2024
Food and Beverage Supervisor
Dysart Civeo
01.2021 - 01.2022
Food and Beverage Attendant
Currumbin RSL
01.2015 - 01.2021
Assembly Worker
Sicame
Bartender
The Point Hotel
Lamiay Strathpine Restaurant
Process Worker
Action Workforce/ Dnata
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