Dedicated professional with experience in customer service and warehouse operations. Skilled in inventory management and performance improvement, consistently delivering exceptional service while ensuring accurate packing and organization.
Overview
1
1
year of professional experience
Work History
Warehouse Packer
Fruitiques
11.2025 - 01.2026
Pack and label products accurately for shipment to ensure quality control.
Operate packing machinery efficiently while adhering to safety protocols.
Maintain cleanliness and organization of work area to enhance productivity.
Assist in inventory management by tracking stock levels and reporting shortages.
Follow standardized procedures for packing processes to minimize errors.
Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Packed, weighed and shipped items per customer specifications.
Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
Stocked and organized products in warehouse for easy accessibility and order fulfillment.
Restocked products and rotated items according to standard procedures.
Picked and packed order items.
Customer Service Representative
Victoria's Basement
03.2025 - 10.2025
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted customers in product selection, ensuring a positive shopping experience.
Managed transactions efficiently using point-of-sale systems to process payments.
Maintained store organization and cleanliness to enhance customer satisfaction.
Educated customers on product features and promotions, driving engagement and loyalty.
Utilized inventory management software to track stock levels and assist in replenishment.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.