Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
MOTEL RECEPTIONIST
ASHWOOD MOTEL GOSFORD RSL
Gosford
04.2022 - Current
As a receptionist, I provided professional and friendly service to visitors and customers, resolving complaints and maintaining a clean and organized reception area
I confirmed reservations, updated client records, scheduled appointments, and meetings for senior management, and provided clerical support by copying, faxing, filing documents, and restocking supplies
Additionally, I am proficient in Microsoft Office Suite and have experience using Adobe Creative Suite
I operated the cash register with excellent accuracy, handling various types of transactions.
SERVICE MEMBER
COLES WEST GOSFORD
Gosford
11.2019 - 06.2022
Experienced staff member at Coles with expertise in the service department, deli case, and bakery
Skilled in customer service, teamwork, and adapting quickly to new tasks
Committed to promoting a safe working environment and complying with regulations
Proven ability to work efficiently under tight deadlines and in a fast-paced atmosphere
Flexible in working night, weekend, and holiday shifts while maintaining excellent attendance
A critical thinker who resolves problems, improves operations, and provides exceptional service.
STAFF MEMBER
WOODFIRED@THEFAIR
12.2015 - 06.2017
During my 2-year tenure at Woodfired@thefair, I performed various duties, including food preparation, cleaning, customer service, and operating tills/EFTPOS machines
I adapted quickly, improving efficiency and productivity while working flexible hours, including nights, weekends, and holidays
I prioritized safety by adhering to policies and guidelines, provided friendly and efficient service to customers, and effectively handled concerns and escalated issues to my supervisor
Additionally, I developed and maintained positive relationships, identified, and resolved issues, and exceeded goals through great work ethic and coordination.
Education
High School Certificate -
ST JOSEPH'S CATHOLIC COLLEGE
01.2021
Skills
Basic accounting
Administrative tasks
Customer Service
Office Organization
Reliability
Professional Demeanor
Adaptability and Flexibility
Time management abilities
Organizational Skills
Attention to Detail
Analytical Skills
Analytical Thinking
Problem-solving abilities
Decision-Making
Problem-solving skills
Teamwork and Collaboration
Volunteer Experience
Glenworth Valley, volunteering in horseriding department, Grooming and stable care: daily care and grooming of horses, including feeding, watering, cleaning stalls, and providing exercise and turnout. Exercise, tour guide leading and training: riding or handling horses, assist with exercising and training horses under the supervision of staff. Have also led multiple tours as head guide. Event support: assist with organizing and running horse-related events, such as horse shows, clinics, or fundraisers.
Girl Guides, junior leader since 2017, Program planning: planning and organizing activities for the girls, such as crafts, games, and outdoor adventures. Leading activities: lead activities for the girls, ensuring that they are safe, inclusive, and fun. Safety and first aid: helping to ensure that the girls are safe during activities and have a basic understanding of first aid procedures. Positive and supportive environment: helped to create a positive and supportive environment for the girls, promoting inclusivity, teamwork, and respect.
Optus Cyber Security Work Experience, three-day program at Optus Headquarters, We observed the cyber team at work and got to do some hands-on work along with the staff.
Max Potential 2020, personal leadership development program for young leaders, Max Potential was a transformative program that provided me with the tools and skills I need to become confident, resilient, and effective leaders, and make a positive impact in their communities.
Taronga Zoo Veterinary Hospital work experience, Animal care: assist with the daily care of animals, including feeding, watering, cleaning enclosures, and providing exercise and enrichment. Veterinary nursing: You will work closely with veterinary nurses, following them around the clinic.
Socares Animal Rescue Volunteer, I help with the daily care of animals, including feeding, watering, cleaning cages or kennels, and providing exercise and socialization. I help with fundraising activities. I also write behaviour reports for the dogs I look after.
Timeline
MOTEL RECEPTIONIST
ASHWOOD MOTEL GOSFORD RSL
04.2022 - Current
SERVICE MEMBER
COLES WEST GOSFORD
11.2019 - 06.2022
STAFF MEMBER
WOODFIRED@THEFAIR
12.2015 - 06.2017
High School Certificate -
ST JOSEPH'S CATHOLIC COLLEGE
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