Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Fereshteh Baharoglu

Wyoming,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

MOTEL RECEPTIONIST

ASHWOOD MOTEL GOSFORD RSL
Gosford
04.2022 - Current
  • As a receptionist, I provided professional and friendly service to visitors and customers, resolving complaints and maintaining a clean and organized reception area
  • I confirmed reservations, updated client records, scheduled appointments, and meetings for senior management, and provided clerical support by copying, faxing, filing documents, and restocking supplies
  • Additionally, I am proficient in Microsoft Office Suite and have experience using Adobe Creative Suite
  • I operated the cash register with excellent accuracy, handling various types of transactions.

SERVICE MEMBER

COLES WEST GOSFORD
Gosford
11.2019 - 06.2022
  • Experienced staff member at Coles with expertise in the service department, deli case, and bakery
  • Skilled in customer service, teamwork, and adapting quickly to new tasks
  • Committed to promoting a safe working environment and complying with regulations
  • Proven ability to work efficiently under tight deadlines and in a fast-paced atmosphere
  • Flexible in working night, weekend, and holiday shifts while maintaining excellent attendance
  • A critical thinker who resolves problems, improves operations, and provides exceptional service.

STAFF MEMBER

WOODFIRED@THEFAIR
12.2015 - 06.2017
  • During my 2-year tenure at Woodfired@thefair, I performed various duties, including food preparation, cleaning, customer service, and operating tills/EFTPOS machines
  • I adapted quickly, improving efficiency and productivity while working flexible hours, including nights, weekends, and holidays
  • I prioritized safety by adhering to policies and guidelines, provided friendly and efficient service to customers, and effectively handled concerns and escalated issues to my supervisor
  • Additionally, I developed and maintained positive relationships, identified, and resolved issues, and exceeded goals through great work ethic and coordination.

Education

High School Certificate -

ST JOSEPH'S CATHOLIC COLLEGE
01.2021

Skills

  • Basic accounting
  • Administrative tasks
  • Customer Service
  • Office Organization
  • Reliability
  • Professional Demeanor
  • Adaptability and Flexibility
  • Time management abilities
  • Organizational Skills
  • Attention to Detail
  • Analytical Skills
  • Analytical Thinking
  • Problem-solving abilities
  • Decision-Making
  • Problem-solving skills
  • Teamwork and Collaboration

Volunteer Experience

  • Glenworth Valley, volunteering in horseriding department, Grooming and stable care: daily care and grooming of horses, including feeding, watering, cleaning stalls, and providing exercise and turnout. Exercise, tour guide leading and training: riding or handling horses, assist with exercising and training horses under the supervision of staff. Have also led multiple tours as head guide. Event support: assist with organizing and running horse-related events, such as horse shows, clinics, or fundraisers.
  • Girl Guides, junior leader since 2017, Program planning: planning and organizing activities for the girls, such as crafts, games, and outdoor adventures. Leading activities: lead activities for the girls, ensuring that they are safe, inclusive, and fun. Safety and first aid: helping to ensure that the girls are safe during activities and have a basic understanding of first aid procedures. Positive and supportive environment: helped to create a positive and supportive environment for the girls, promoting inclusivity, teamwork, and respect.
  • Optus Cyber Security Work Experience, three-day program at Optus Headquarters, We observed the cyber team at work and got to do some hands-on work along with the staff.
  • Max Potential 2020, personal leadership development program for young leaders, Max Potential was a transformative program that provided me with the tools and skills I need to become confident, resilient, and effective leaders, and make a positive impact in their communities.
  • Taronga Zoo Veterinary Hospital work experience, Animal care: assist with the daily care of animals, including feeding, watering, cleaning enclosures, and providing exercise and enrichment. Veterinary nursing: You will work closely with veterinary nurses, following them around the clinic.
  • Socares Animal Rescue Volunteer, I help with the daily care of animals, including feeding, watering, cleaning cages or kennels, and providing exercise and socialization. I help with fundraising activities. I also write behaviour reports for the dogs I look after.

Timeline

MOTEL RECEPTIONIST

ASHWOOD MOTEL GOSFORD RSL
04.2022 - Current

SERVICE MEMBER

COLES WEST GOSFORD
11.2019 - 06.2022

STAFF MEMBER

WOODFIRED@THEFAIR
12.2015 - 06.2017

High School Certificate -

ST JOSEPH'S CATHOLIC COLLEGE
Fereshteh Baharoglu