Fereshteh( Farima) Rafighian
Counselor
ALDERLEY,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level coanselor position. Ready to help team achieve company goals. Experienced business manager with over 18 years of experience in Fazl electric co, . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Business Manager
Fazl Electric Co,
05.2022 - Current
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Supported business management projects by monitoring and tracking risks, issues and action items.
Education
Diploma - Counselling
TAFE
Gold Coast, QLD 07.2021 - Current
MBA - BUSINESS MANAGMENT
ISLAMIC AZAD UNIVERSITY
NEYSHABOUR, IRAN 10.2016 - 12.2018
Skills
Communications theory
Counseling
Adept at conflict resolution
Case management proficiency
Mental health support
Bilingual in Persian and English
Cognitive Behavioral Therapy (CBT) expert
Business Development
Customer Relationship Management
Customer Relations
Staff training and development
Staff Management
Timeline
Business Manager
Fazl Electric Co,
05.2022 - Current
Diploma - Counselling
TAFE
07.2021 - Current
MBA - BUSINESS MANAGMENT
ISLAMIC AZAD UNIVERSITY
10.2016 - 12.2018