Ferhat Dursun
Sydney,NSW
Summary
Reliable Uber Partner known for high productivity and efficiency in task completion. Specialized skills include safe driving practices, customer service excellence, and real-time problem-solving. Excel at communication, adaptability, and time management to enhance passenger experience and operational success.
Overview
4
4
years of professional experience
Work History
Uber Partner
Uber
Sydney
06.2020 - Current
- Maintained cleanliness of interior and exterior of vehicle.
- Managed customer complaints professionally and courteously.
- Provided helpful information about local attractions or points of interest upon request from customers.
- Maintained valid driver's license at all times according to state regulations.
- Adhered to local driving laws while transporting passengers safely from point A to point B.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
- Followed company policies and procedures related to driver conduct on the road.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Accepted payment from customers through cash, credit cards, or mobile payments.
- Drove passengers from pick-up points to deliver to destination.
- Cleaned vehicle regularly to maintain professional appearance.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Delivered or picked up mail and packages for customers or employees.
Aircraft Cabin Cleaner
Sydney International Airport
Sydney , Nsw
01.2023 - 02.2024
- Cleaned lavatory areas, replenished supplies, and restocked items such as paper towels and toilet tissue.
- Sanitized all high-touch surfaces in accordance with safety protocols.
- Checked seat belts for wear and tear before each flight.
- Swept and mopped floors of aircraft cabin.
- Reported any damages or repairs needed to the supervisor.
- Vacuumed carpets and upholstery to remove dirt, dust, and debris.
- Wiped down surfaces with sanitizing agents or cleaning solutions.
- Attended regular meetings regarding safety procedures and updates.
- Performed interior cleaning duties such as wiping down walls, ceilings, windows, mirrors, seats, luggage bins, trays, and other components of the cabin area.
- Stowed away trash bags into designated receptacles at end of flights.
- Vacuumed floors and cleaned aircraft's cockpit.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
Education
Cert IV Business Studies - Business Studies
Tafe
Liverpool, NSW11-2007
Skills
- Vehicle Maintenance
- Punctuality
- Situational Awareness
- Route Planning
- Customer Engagement
- Customer Service
- Communication
- Time Management
- Communication and Interpersonal Skills
- Time, Mileage, and Fuel Tracking
- Dependable and Trustworthy
- Time management abilities
- Active Listening
- Passenger Assistance
- Payment Collection
- Clean MVR
- Safe Driver Training
- Problem-solving abilities
Languages
Turkish
Professional
English
Professional
References
References available upon request.
Timeline
Aircraft Cabin Cleaner
Sydney International Airport
01.2023 - 02.2024
Uber Partner
Uber
06.2020 - Current
Cert IV Business Studies - Business Studies
Tafe
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