Fernanda Herrera

Delivered exceptional housekeeping services in a four-star hotel, ensuring guest satisfaction by maintaining clean and organized rooms. Duties included making beds, sanitizing bathrooms, restocking amenities, and upholding high cleanliness and quality standards.

Delivered exceptional service during high-volume periods, including special events, nights, and weekends, by crafting high-quality beverages, maintaining a clean and organized workspace, and engaging with guests to enhance their experience. Accurately managed cash handling, monitored inventory levels, restocked supplies, upheld health and safety standards, and collaborated with team members to ensure efficient operations.

Assisted in harvesting pumpkins with efficiency and attention to quality, ensuring timely completion of tasks. Operated tools and equipment safely, maintained a clean and organized work area, and adhered to agricultural best practices. Demonstrated physical endurance, teamwork, and a strong work ethic in a fast-paced, outdoor environment.

Maintained a clean and organized restaurant to meet health and hygiene regulations, ensuring dining areas were spotless and welcoming. Cleared, cleaned, and sanitized tables and chairs to uphold cleanliness standards. Greeted and seated guests, delivering a friendly and inviting experience. Consistently upheld an organized environment to enhance guest satisfaction and ensure a pleasant dining experience.

Maintained clean and sanitary facilities by disinfecting and mopping bathrooms. Prepared guest rooms by replacing linens and towels, vacuuming floors, making beds, and restocking amenities. Ensured high cleanliness standards through attention to detail and efficient organization. Collaborated with housekeeping staff to complete tasks promptly, delivering a comfortable and welcoming environment for guests.

Managed reservations and provided personalized menu recommendations to enhance the dining experience. Took accurate orders and ensured prompt service. Skillfully prepared and served beverages, including coffee and cocktails, while maintaining cleanliness and adhering to food safety and quality standards.

Provided high-quality housekeeping services in a four-star hotel, ensuring guest satisfaction by maintaining pristine rooms and common areas. Responsibilities included making beds, changing linens, cleaning and sanitizing bathrooms, dusting and polishing furniture, vacuuming, mopping floors, and restocking amenities in trolleys. Consistently adhered to hotel standards for cleanliness, organization, and attention to detail, creating a welcoming and comfortable environment for guests.