Fernanda Villegas
Redcliffe,QLD
Summary
Friendly and adaptable person currently studying English in Australia, with experience in customer service, hospitality, hospital administration, and cleaning. Reliable, organised, and comfortable working in fast-paced environments, with a positive attitude and willingness to learn. Available for part-time work.
Overview
3
3
years of professional experience
Work History
Patient Admissions and Billing Administrator
Hospital Dr Augusto Riffart Castro
10.2025 - 02.2026
- Verify patients health insurance coverage and process corresponding payments.
- Handle administrative admissions for scheduled hospitalizations and outpatient major surgeries.
- Register and enter patient information for emergency care services.
- Prepare and process documentation related to workplace, school, and traffic accidents.
Healthcare Statistics Administrator
Hospital Dr Augusto Riffart Castro
08.2025 - 09.2025
- Prepare daily census reports of hospitalized patients, including admissions, discharges, and transfers, using Excel spreadsheets.
- Receive and review medical records and clinical documentation.
- Record and enter patient discharge information by date order, including service codes, diagnoses, surgeries, and procedures performed.
School Cleaner
Colegio Monte Verde Castro
05.2025 - 06.2025
- Maintained cleanliness and organization throughout the school day and during student dismissal.
- Performed deep cleaning of classrooms, offices, bathrooms, and common areas.
- Assisted with supervision of younger students during recess breaks.
Hospital Cleaner
Hospital Dr Augusto Riffart Castro
03.2025 - 04.2025
- Maintained cleanliness of offices, bathrooms, common areas, medical staff residences, and medical examination rooms during day shifts.
- Performed deep cleaning of all medical rooms in the outpatient clinic after operating hours during night shifts.
- Maintained cleanliness and hygiene standards in the 24/7 Emergency Department (ED).
Housekeeper
Hotel Enjoy Chiloé
01.2024 - 02.2024
- Cleaned guest rooms and bathrooms.
- Delivered towels and amenities requested by reception.
- Restocked supplies and ensured rooms were ready for guests.
Cafe Worker
Polideportivo Castro
01.2023 - 06.2023
- Serving customers (dine-in and takeaway)
- Food and drink service
- Cleaning and maintaining the café
- Restocking shelves and products
Education
High School Diploma -
Liceo Galvarino Riveros Cárdenas
12-2022
Skills
- Customer service
- Teamwork
- Planning and organisation
- Basic communication skills in English
- Attention to detail
- Time management
LANGUAGES
Spanish: Native
English: Intermediate
Right to work
Student Visa (subclass 500) with full working rights – available up to 48 hours per fortnight during study periods.
Timeline
Patient Admissions and Billing Administrator
Hospital Dr Augusto Riffart Castro
10.2025 - 02.2026
Healthcare Statistics Administrator
Hospital Dr Augusto Riffart Castro
08.2025 - 09.2025
School Cleaner
Colegio Monte Verde Castro
05.2025 - 06.2025
Hospital Cleaner
Hospital Dr Augusto Riffart Castro
03.2025 - 04.2025
Housekeeper
Hotel Enjoy Chiloé
01.2024 - 02.2024
Cafe Worker
Polideportivo Castro
01.2023 - 06.2023
High School Diploma -
Liceo Galvarino Riveros Cárdenas