Hi, I’m
FERNANDO RAMOS DE BARROS
Sales | Marketing | Events | Business Development | Customer Relationship
Wembley,WA
Summary
Versatile and results-driven professional with extensive experience in event coordination, marketing, and sales. Since relocating to Australia, I have actively prepared for new opportunities and feel equipped to tackle fresh challenges. I excel in communication, relationship building, and consistently surpassing sales KPIs and targets. An enthusiastic team player, eager to contribute and thrive in a dynamic environment.
Overview
19
years of professional experience
Work History
XLI Global Air and Ocean
E-commerce Operations
12.2022 - Current
Job overview
- Oversee the entire e-commerce process, including picking, storage, distribution, inventory management, and customer support.
- Ensure a consistently safe working environment while promoting a positive workplace culture among a team of thirty temporary staff.
- Monitor compliance with Australian Border Force and Biosecurity inspection requirements, and track performance metrics.
IGA Supermarkets
Chef
06.2022 - 12.2022
Job overview
- Skills: Chef, Production Kitchen
The Herdsman Market
Chef
04.2022 - 05.2022
Job overview
- Skills: Chef, Production Kitchen
Varsity Group Australia
Chef
05.2021 - 04.2022
Job overview
- Skills: Burgers, Chef
St Catherine's College
Chef
02.2021 - 05.2021
Job overview
- Skills: Buffet, Chef, Production Kitchen
Self-employed
05.2018 - 03.2021
Job overview
- Managed personal business operations and culinary services.
PROS | PR Outstanding Solutions
Events Specialist
09.2014 - 12.2016
Job overview
- Planned, produced, and organized corporate events and functions, from strategy development to execution.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
Connexomm - Association Management
Relationship Manager
01.2014 - 05.2014
Job overview
- Managed projects in scientific marketing, including field visits, client prospecting in the pharmaceutical industry, and KPI project management.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Abbott Laboratories
Sales and Marketing Specialist
07.2011 - 12.2013
Job overview
- Contributed to the development, execution, and monitoring of promotional campaigns targeting healthcare professionals, including preparing briefings, and validating proposals with key stakeholders.
- Supervised advertising agencies, as well as the production and distribution of marketing materials.
- Coordinated regional, national, and international events and congresses, managing logistics and client briefings.
- Fostered relationships with medical practitioners and pharmaceutical partners. Additionally, oversaw the coordination of regular and quarterly sales performance, KPIs, and sales margins.
Commissair Events, Congresses and Tourism
Event Coordinator
05.2009 - 07.2011
Job overview
- Led teams and managed large accounts, preparing national and international events.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Fininvest Finance & Investment
Account Manager
06.2005 - 03.2008
Job overview
- Managed a portfolio of 300 legal clients, overseeing administrative processes, training, and project management.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Sero InstitutePerth, WA
Diploma from Hospitality Management
04.2001
Sero InstitutePerth, WA
Certificate III And IV from Commercial Cookery
04.2001
Kaplan English SchoolPerth, WA
from English
04.2001
Language Links English SchoolPerth, WA
from English
UMESP – Methodist University of Sao PauloBrazil
Bachelor from Tourism
04.2001
Anchieta SchoolBrazil
from IT Technician
04.2001
Vital SmartsBrazil
from Crucial Conversations And Negotiation
Abbott LaboratoriesBrazil
from Ethics And Compliance Training
Abbott LaboratoriesBrazil
from Leadership And Communication Development Workshops
NIT English SchoolPerth, WA
from English
Skills
Quick learner
Friendly and approachable
Hardworking and dedicated
Team player and reliable
Self-motivated and flexible
Punctual and dependable
Effective in collaborative team environments
Timeline
E-commerce Operations
XLI Global Air and Ocean
12.2022 - Current
Chef
IGA Supermarkets
06.2022 - 12.2022
Chef
The Herdsman Market
04.2022 - 05.2022
Chef
Varsity Group Australia
05.2021 - 04.2022
Chef
St Catherine's College
02.2021 - 05.2021
Self-employed
05.2018 - 03.2021
Events Specialist
PROS | PR Outstanding Solutions
09.2014 - 12.2016
Relationship Manager
Connexomm - Association Management
01.2014 - 05.2014
Sales and Marketing Specialist
Abbott Laboratories
07.2011 - 12.2013
Event Coordinator
Commissair Events, Congresses and Tourism
05.2009 - 07.2011
Account Manager
Fininvest Finance & Investment
06.2005 - 03.2008
Sero Institute
Diploma from Hospitality Management
04.2001
Sero Institute
Certificate III And IV from Commercial Cookery
04.2001
Kaplan English School
from English
04.2001
UMESP – Methodist University of Sao Paulo
Bachelor from Tourism
04.2001
Anchieta School
from IT Technician
04.2001
Language Links English School
from English
Vital Smarts
from Crucial Conversations And Negotiation
Abbott Laboratories
from Ethics And Compliance Training
Abbott Laboratories
from Leadership And Communication Development Workshops
NIT English School
from English