FEROZ AHMED
Perth,WA
Summary
Experienced being self-employed operating a small business as a Taxi driver. Now looking for a career change to seek new challenges and fulfillment.
Overview
14
14
years of professional experience
Work History
TAXI DRIVER
Swan Taxis
06.2018 - Current
- Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
- Fostered positive relationships with hotel staff members, which led to an increase in referrals, thereby improving overall business opportunities.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Handled challenging situations calmly, resolving disputes professionally and effectively.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
SALES ASSOCIATE
Sunglass Hut
11.2016 - 12.2021
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
TRADE ASSISTANT
X - Electrical
11.2014 - 09.2016
- Ensuring the correct tools were delivered to the job sites to minimise downtime.
- Supported the sales team in achieving targets by efficiently managing orders and providing exceptional customer service.
- Preparing quotations on job sites and emailing relevant documents to trade staff
- Carried out repairs and maintenance under supervision from the electrician.
- Increased accuracy in inventory management by conducting regular audits and updating records accordingly.
WEDDING & EVENT PLANNER
The Golden Palm Marquee
10.2012 - 06.2014
- Assisted in setting stage, lighting and Audio/Visual equipment
- Prepared event run-sheets and discussed alternative possibilities if something were to happen
- Helped with post-event tidying up and ensuring correct storage or proper disposal of produce.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Enhanced client satisfaction by meticulously planning and executing customized wedding events.
- Leveraged extensive industry knowledge to recommend top-notch vendors tailored to each couple''s needs.
RESTAURANT MANAGER
The Vindaloo Bar
01.2010 - 08.2012
- Ensured produce was ordered and stored correctly ahead of time
- Assisted with patron inquiries and complaints to help resolve their issues
- Took phone bookings and provided group discounts to increase recurring bookings
- Managed budget and operational costs to identify measures to reduce expenditure.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Streamlined order processes, resulting in faster turnaround times for customers.
- Reduced food waste by accurately portioning meals and utilizing proper storage techniques.
Education
Undergraduate Certificate - Psychology
Curtin University
Perth, WA11.2024
Diploma- Events & Marketing -
North Metropolitan TAFE
01.2015
Cert IV - Interior Design -
North Metropolitan TAFE
01.2014
Foreign Languages (Spanish, German, French) -
North Metropolitan TAFE
Skills
- Road regulations knowledge
- Dispatcher Communication
- Conflict resolution skills
- Estimate Preparation
- Hand and power tool use
- Supply Restocking
References
Available upon request.
Languages
Urdu
Native or Bilingual
Timeline
TAXI DRIVER
Swan Taxis
06.2018 - Current
SALES ASSOCIATE
Sunglass Hut
11.2016 - 12.2021
TRADE ASSISTANT
X - Electrical
11.2014 - 09.2016
WEDDING & EVENT PLANNER
The Golden Palm Marquee
10.2012 - 06.2014
RESTAURANT MANAGER
The Vindaloo Bar
01.2010 - 08.2012
Undergraduate Certificate - Psychology
Curtin University
Diploma- Events & Marketing -
North Metropolitan TAFE
Cert IV - Interior Design -
North Metropolitan TAFE
Foreign Languages (Spanish, German, French) -
North Metropolitan TAFE
Similar Profiles
Robyn MillerRobyn Miller
Contact Centre Manager at Swan TaxisContact Centre Manager at Swan Taxis
Amrinder SinghAmrinder Singh
Cab Driver at Swan TaxisCab Driver at Swan Taxis
Olivia StevelmanOlivia Stevelman
Administrator/Service Officer at Swan TaxisAdministrator/Service Officer at Swan Taxis
Chloe HaagmanChloe Haagman
Front of House Employee at Dunn and WaltonFront of House Employee at Dunn and Walton
Koal Solomon-TeWhaitiKoal Solomon-TeWhaiti
Dance Instructor at Freedom Arts AcademyDance Instructor at Freedom Arts Academy