Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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FEROZ AHMED

Perth,WA

Summary

Experienced being self-employed operating a small business as a Taxi driver. Now looking for a career change to seek new challenges and fulfillment.

Overview

14
14
years of professional experience

Work History

TAXI DRIVER

Swan Taxis
06.2018 - Current
  • Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
  • Fostered positive relationships with hotel staff members, which led to an increase in referrals, thereby improving overall business opportunities.
  • Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
  • Handled challenging situations calmly, resolving disputes professionally and effectively.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.

SALES ASSOCIATE

Sunglass Hut
11.2016 - 12.2021
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

TRADE ASSISTANT

X - Electrical
11.2014 - 09.2016
  • Ensuring the correct tools were delivered to the job sites to minimise downtime.
  • Supported the sales team in achieving targets by efficiently managing orders and providing exceptional customer service.
  • Preparing quotations on job sites and emailing relevant documents to trade staff
  • Carried out repairs and maintenance under supervision from the electrician.
  • Increased accuracy in inventory management by conducting regular audits and updating records accordingly.

WEDDING & EVENT PLANNER

The Golden Palm Marquee
10.2012 - 06.2014
  • Assisted in setting stage, lighting and Audio/Visual equipment
  • Prepared event run-sheets and discussed alternative possibilities if something were to happen
  • Helped with post-event tidying up and ensuring correct storage or proper disposal of produce.
  • Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
  • Enhanced client satisfaction by meticulously planning and executing customized wedding events.
  • Leveraged extensive industry knowledge to recommend top-notch vendors tailored to each couple''s needs.

RESTAURANT MANAGER

The Vindaloo Bar
01.2010 - 08.2012
  • Ensured produce was ordered and stored correctly ahead of time
  • Assisted with patron inquiries and complaints to help resolve their issues
  • Took phone bookings and provided group discounts to increase recurring bookings
  • Managed budget and operational costs to identify measures to reduce expenditure.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Streamlined order processes, resulting in faster turnaround times for customers.
  • Reduced food waste by accurately portioning meals and utilizing proper storage techniques.

Education

Undergraduate Certificate - Psychology

Curtin University
Perth, WA
11.2024

Diploma- Events & Marketing -

North Metropolitan TAFE
01.2015

Cert IV - Interior Design -

North Metropolitan TAFE
01.2014

Foreign Languages (Spanish, German, French) -

North Metropolitan TAFE

Skills

  • Road regulations knowledge
  • Dispatcher Communication
  • Conflict resolution skills
  • Estimate Preparation
  • Hand and power tool use
  • Supply Restocking

References

Available upon request.

Languages

Urdu
Native or Bilingual

Timeline

TAXI DRIVER

Swan Taxis
06.2018 - Current

SALES ASSOCIATE

Sunglass Hut
11.2016 - 12.2021

TRADE ASSISTANT

X - Electrical
11.2014 - 09.2016

WEDDING & EVENT PLANNER

The Golden Palm Marquee
10.2012 - 06.2014

RESTAURANT MANAGER

The Vindaloo Bar
01.2010 - 08.2012

Undergraduate Certificate - Psychology

Curtin University

Diploma- Events & Marketing -

North Metropolitan TAFE

Cert IV - Interior Design -

North Metropolitan TAFE

Foreign Languages (Spanish, German, French) -

North Metropolitan TAFE
FEROZ AHMED