FEROZ AHMED
Perth,WA
Summary
Experienced being self-employed operating a small business as a Taxi driver. Now looking for a career change to seek new challenges and fulfillment.
Overview
14
14
years of professional experience
Work History
TAXI DRIVER
Swan Taxis
06.2018 - Current
- Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
- Fostered positive relationships with hotel staff members, which led to an increase in referrals, thereby improving overall business opportunities.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Handled challenging situations calmly, resolving disputes professionally and effectively.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
SALES ASSOCIATE
Sunglass Hut
11.2016 - 12.2021
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
TRADE ASSISTANT
X - Electrical
11.2014 - 09.2016
- Ensuring the correct tools were delivered to the job sites to minimise downtime.
- Supported the sales team in achieving targets by efficiently managing orders and providing exceptional customer service.
- Preparing quotations on job sites and emailing relevant documents to trade staff
- Carried out repairs and maintenance under supervision from the electrician.
- Increased accuracy in inventory management by conducting regular audits and updating records accordingly.
WEDDING & EVENT PLANNER
The Golden Palm Marquee
10.2012 - 06.2014
- Assisted in setting stage, lighting and Audio/Visual equipment
- Prepared event run-sheets and discussed alternative possibilities if something were to happen
- Helped with post-event tidying up and ensuring correct storage or proper disposal of produce.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Enhanced client satisfaction by meticulously planning and executing customized wedding events.
- Leveraged extensive industry knowledge to recommend top-notch vendors tailored to each couple''s needs.
RESTAURANT MANAGER
The Vindaloo Bar
01.2010 - 08.2012
- Ensured produce was ordered and stored correctly ahead of time
- Assisted with patron inquiries and complaints to help resolve their issues
- Took phone bookings and provided group discounts to increase recurring bookings
- Managed budget and operational costs to identify measures to reduce expenditure.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Streamlined order processes, resulting in faster turnaround times for customers.
- Reduced food waste by accurately portioning meals and utilizing proper storage techniques.
Education
Undergraduate Certificate - Psychology
Curtin University
Perth, WA11.2024
Diploma- Events & Marketing -
North Metropolitan TAFE
01.2015
Cert IV - Interior Design -
North Metropolitan TAFE
01.2014
Foreign Languages (Spanish, German, French) -
North Metropolitan TAFE
Skills
- Road regulations knowledge
- Dispatcher Communication
- Conflict resolution skills
- Estimate Preparation
- Hand and power tool use
- Supply Restocking
References
Available upon request.
Languages
Urdu
Native or Bilingual
Timeline
TAXI DRIVER
Swan Taxis
06.2018 - Current
SALES ASSOCIATE
Sunglass Hut
11.2016 - 12.2021
TRADE ASSISTANT
X - Electrical
11.2014 - 09.2016
WEDDING & EVENT PLANNER
The Golden Palm Marquee
10.2012 - 06.2014
RESTAURANT MANAGER
The Vindaloo Bar
01.2010 - 08.2012
Undergraduate Certificate - Psychology
Curtin University
Diploma- Events & Marketing -
North Metropolitan TAFE
Cert IV - Interior Design -
North Metropolitan TAFE
Foreign Languages (Spanish, German, French) -
North Metropolitan TAFE