Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Shazneema Hussein

Green Valley,NSW

Summary

Experienced Clinical Dietitian with 10 years of experience helping hospital patients handle chronic medical problems through effective nutrition. Successfully educated patients and families, planned menus and completed assessments. Strong communicator with outstanding active listening skills.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Service Manager

THEITCITY PTY LTD
01.2020 - Current
  • Coached employees through day-to-day work and complex problems.
  • Prepared employee schedules for maximum coverage during key hours.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Negotiated with vendors to secure best prices for parts and supplies.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Resolved customer complaints in professional and timely manner.
  • Analyzed service reports to identify areas of improvement.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.

Clinical Food Service Dietician

Ministry Of Heath Fiji Islands
11.2016 - 12.2018

Assess nutritional needs, diet restrictions and current health plans to develop and implement dietary-care plans and provide nutritional counselings

  • Coordinated and implemented nutrition programs within community to promote healthy eating.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Monitored patient progress and documented nutritional information in patient charts and records.
  • Coached individuals on methods for managing chronic diseases with effective dietary plans.
  • Advise patients and their families on nutritional principles, dietary plans and diet modifications, and food selection and preparation
  • Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements.
  • Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
  • Monitor food service operations to ensure conformance to nutritional, safety, sanitation and quality standards
  • Liaised with healthcare professionals in creating nutrition-related treatment plans.
  • Develop policies for food service or nutritional programs to assist in health promotion and disease control
  • Inspect meals served for conformance to prescribed diets and standards of palatability and appearance
  • Resident Clinical Dietician based at Vunisea Hospital Kadavu Fiji
  • Resident Clinical Dietician based at Raki Raki Hospital Fiji
  • Developed nutrition plans addressing individual patient diabetes and food allergies.

Education

Integrated Management of Malnutrition -

Fiji National University
Fiji
01.2016

Certificate In Motivational & Evaluation -

Fiji National University
Fiji
01.2014

Diploma Dietetics & Public Health Nutrition -

Fiji School of Medicine
Suva. Fiji
01.2005

Certificate IV in Allied Health Nutrition - Nutrition And Dietetic

TAFE NSW
NSW
12.2023

Skills

  • Customer service
  • Documentation and reporting
  • Productivity monitoring
  • Workplace safety
  • Compliance enforcement
  • MS office
  • Maintenance planning
  • Work Planning and Prioritization
  • Team leadership

Personal Information

  • Date of Birth: 09/05/85
  • Nationality: Indian

Timeline

Service Manager

THEITCITY PTY LTD
01.2020 - Current

Clinical Food Service Dietician

Ministry Of Heath Fiji Islands
11.2016 - 12.2018

Certificate IV in Allied Health Nutrition - Nutrition And Dietetic

TAFE NSW

Integrated Management of Malnutrition -

Fiji National University

Certificate In Motivational & Evaluation -

Fiji National University

Diploma Dietetics & Public Health Nutrition -

Fiji School of Medicine
Shazneema Hussein