FESILAF'A'I MATUE
Durack,QLD
Summary
Dedicated professional with over 4 years of experience in high-volume food production, quality assurance, and team leadership. Reliable and safety-conscious of warehouse and food industry expectations. Experienced in high-volume food packing, production-line operations, quality assurance, stock handling, order processing, inventory replenishment, loading and unloading, and dispatch logistics. Strong sense of team work, attention to detail and communication skills, with additional experience in Quality Assurance and Team Leader duties. Proven capability to thrive under pressure while ensuring compliance with quality and safety standards.
Overview
19
19
years of professional experience
Work History
ELDERLY CAREGIVER
Unemployed
Durack, QLD
09.2021 - Current
- Provided day-to-day care and mobility support, ensuring a clean, organised, and safe household environment for clients.
- Ensured timely medication administration to support patient health.
- Maintained clean and safe living environments for clients.
- Assisted with transportation to medical appointments and errands, promoting client engagement in physically active household tasks.
- Maintained detailed care notes documenting support provided, progress made, and changes in client condition to inform ongoing care strategies.
- Demonstrate reliability, organisation, time management and the ability to work independently.
PACKER | QUALITY ASSURANCE | TEAM LEADER
Youfoodz
Virginia, QLD
02.2018 - 08.2021
- Selected to perform Quality Assurance duties for 9 months, completing quality checks throughout production shifts and maintaining quality-control reports.
- Operated food-packing machinery and production-line equipment, ensuring smooth daily production flow.
- Promptly reported machinery faults, product defects and quality concerns to supervisors to minimise production interruptions.
- Maintained a clean, organised and hazard-free work area in line with workplace health, safety and food-production requirements.
- Operated food-packing machinery and production-line equipment to support efficient daily production.
- Maintained a clean, organised and hazard-free work area in line with workplace health, safety and food-production requirements.
- Performed Quality Assurance duties for 9 months, executing quality checks throughout production shifts and updating quality-control reports.
- Progressed into Team Leader duties for 3 months, helping coordinate staff, workflow, quality standards and safe work practices.
- Maintained accuracy and attention to detail while completing repetitive duties in a high-volume environment.
- Packed fresh Youfoodz meal boxes on fast-paced production lines
DELIVERY DRIVER / LOGISTICS
Youfoodz
Virginia, QLD
10.2019 - 09.2020
- Delivered orders across assigned routes while planning efficient travel to support on-time delivery.
- Transported products and materials between business hubs, retail customers and wholesale locations.
- Loaded and unloaded customer orders safely and efficiently between delivery vehicles and dispatch areas.
- Coordinated schedules with dispatch and communicated last-minute delivery changes to ensure timely service.
- Maintained accurate delivery, fuel, and logistics records while adhering to customer delivery instructions.
- Addressed customer delivery concerns professionally and escalated issues as needed to ensure resolution.
CUSTOMER SERVICE CASHIER / STOCK ASSISTANT
NK Barbers Pty Ltd
Redbank, QLD
06.2014 - 12.2017
- Received, organized and replenished stock to maintain product availability and orderly storage areas.
- Monitored inventory levels and assisted with stock ordering to support efficient shelf replenishment.
- Received, organised and replenished stock to maintain product availability and orderly storage areas.
- Assisted customers with enquiries and resolved service issues in person, by telephone and through social media.
- Greeted clients and managed front desk service in barbershop environment.
- Assist with performing accounts duties such as petty cash flow and paying bills and expenses.
PROCESS WORKER
Inghams Enterprises
Murarrie, QLD
02.2013 - 03.2014
- Picked, processed, and packed poultry products on fast-moving production line, ensuring adherence to quality standards.
- Packed finished products with attention to accuracy and efficiency for timely shipment and distribution.
- Performed repetitive manual-handling duties while maintaining accuracy, productivity and continuous workflow.
- Inspected products during processing and maintained a clean, safe production area.
- Inspected products during processing and upheld cleanliness and safety standards in the production area.
CALL CENTRE SALES CONSULTANT
Aussie Bill Compare
Brisbane, QLD
09.2012 - 10.2012
- Managed outbound customer calls, resolved account enquiries, and ensured accuracy of customer information.
- Consulted with clients to understand their needs and preferences.
- Evaluated various insurance products for optimal client solutions.
- Facilitated meetings to explain policy options and benefits clearly.
OFFICE & ACCOUNTS ASSISTANT
Multiform Joinery
Richlands, QLD
08.2007 - 05.2010
- Assisted in managing accounts payable and receivable functions efficiently.
- Processed customer orders and invoices, reconciled supplier invoices, and maintained accounts-payable records in MYOB to ensure accurate financial tracking.
- Processed invoices and ensured accurate record-keeping in financial systems.
- Prepared payments and administrative reports while supporting multiple departments with various office tasks to streamline operations.
- Coordinated with vendors to resolve billing discrepancies and maintain relationships.
- Processed supplier invoices and matched purchase orders for Multiform Joinery.
- Updated and processed payroll records and verified timesheets for joinery staff.
- Prepared customer invoices daily via MYOB and monitored overdue payments.
Education
Certificate III In Security Operations - Security Operations
Career Academy
Brisbane , QLD 06.2017 - 07.2017
Certificate III In Warehousing - Warehousing
Staff Australia
Acacia Ridge, QLD 08.2014 - 09.2014
St. James College
Spring Hill, QLDSkills
- Collaborative team member
- Effective communication skills
- Attention to Detail
- Working in High-Volume, fast paced environment
- Pick and packing food/products onto conveyor belt
- Food Production and Packing experience
- Quality Assurance and Quality Control experience
- Product Inspection
- Inventory and Stock Replenishment
- Loading and Unloading of products to and from packing line
- Dispatch and Logistics experience and Manual Handling
- Production-Line Operations
- Able to follow workplace Health and Safety policies and procedures
- Food Hygiene and Cleanliness
- Order Processing experience
References
- Young Lualua - Supervisor, Logistics and transport (YOUFOODZ) Mob: 0420 497 844 Email: youngtvlualua@gmail.com
- Judy Pio - Supervisor, Pick Packing (YOUFOODZ) Mob: 0435 791 705
- Cassandra Iuliano - Co-owner and Manager (NK BARBERS) Mob: 0433 877 209 Email: nkbarbers@gmail.com
Timeline
ELDERLY CAREGIVER
Unemployed
09.2021 - Current
DELIVERY DRIVER / LOGISTICS
Youfoodz
10.2019 - 09.2020
PACKER | QUALITY ASSURANCE | TEAM LEADER
Youfoodz
02.2018 - 08.2021
Certificate III In Security Operations - Security Operations
Career Academy
06.2017 - 07.2017
Certificate III In Warehousing - Warehousing
Staff Australia
08.2014 - 09.2014
CUSTOMER SERVICE CASHIER / STOCK ASSISTANT
NK Barbers Pty Ltd
06.2014 - 12.2017
PROCESS WORKER
Inghams Enterprises
02.2013 - 03.2014
CALL CENTRE SALES CONSULTANT
Aussie Bill Compare
09.2012 - 10.2012
OFFICE & ACCOUNTS ASSISTANT
Multiform Joinery
08.2007 - 05.2010
St. James College