Fezzan Mansbridge
Greenbank,QLD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
11
11
years of professional experience
Work History
Dental Assistant
Peaceful Dental
11.2023 - Current
- Staged tray for procedures by arranging dental instruments and equipment.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Monitored patient comfort and safety during dental procedures.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Dental Assistant
Tina Dental
03.2021 - 11.2023
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Monitored patient comfort and safety during dental procedures.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled and confirmed patient appointments.
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
Dental Assistant
Cardinia Dental
06.2015 - 11.2021
Waitress
Shavan's Indian Restaurant
06.2013 - 09.2015
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Met with chef to review daily specials and menu changes.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Greeted new customers, discussed specials, and took drink orders.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Certificate III - Dental Assisting
Chisholm Institute
Frankston, VIC04.2015
Skills
- Taking Medical and Dental Histories
- Patient Scheduling
- Records Management
- Sterilization techniques
- Customer Service
- Dental office administration
- Patient Care Standards
- Dental Billing
- Relationship Building
Additional Information
References: Rachel Brockhurst
Raceview dental Surgery Ipswich Group
Practice manager
Mobile: 0431193579
Lisa morgan
Senior dental assistant JCU Dental clinic
Mobile: 042174552
Timeline
Dental Assistant
Peaceful Dental
11.2023 - Current
Dental Assistant
Tina Dental
03.2021 - 11.2023
Dental Assistant
Cardinia Dental
06.2015 - 11.2021
Waitress
Shavan's Indian Restaurant
06.2013 - 09.2015
Certificate III - Dental Assisting
Chisholm Institute
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