Meagan Graham
Beresfield
Summary
Professional retail worker with proven experience in customer service, sales, and stock management. Known for strong team collaboration, adaptability, and solutions-driven approach. Skilled in assisting customers, handling transactions, and maintaining store organization. Reliable and results-focused, ready to contribute effectively in dynamic retail environment.
Overview
8
8
years of professional experience
Work History
Retail Assistant
Oz Hair and Beauty
10.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Retail Assistant and Acting Manager
Dusk
01.2018 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Junior Retail Assistant
Spendless Shoes
01.2017 - 01.2018
- Conducted open and close procedures to ensure the smooth and efficient operation of the store, while also maintaining a organised and visually appealing space through tidying and arranging stock.
- Upheld high standards of cleanliness and orderliness, creating a welcoming environment for customers
- Built rapport with customers, fostering a welcoming atmosphere that encouraged repeat visits.
- Streamlined restocking processes by organizing backroom areas for easier access during busy periods.
- Boosted customer satisfaction by providing tailored product recommendations and excellent service.
Retail Assistant
The Tea Centre
12.2016 - 01.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned seasonal offerings to best meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelors of Psychology (Honours) -
Newcastle University
Newcastle, NSW01-2023
Skills
- Patience and empathy
- Time management capabilities
- Customer service
- Complex Problem-solving
- Cash handling accuracy
- Adaptability and resilience
Timeline
Retail Assistant
Oz Hair and Beauty
10.2023 - Current
Retail Assistant and Acting Manager
Dusk
01.2018 - 12.2022
Junior Retail Assistant
Spendless Shoes
01.2017 - 01.2018
Retail Assistant
The Tea Centre
12.2016 - 01.2017
Bachelors of Psychology (Honours) -
Newcastle University
Similar Profiles
Mariane Cecilia Rodrigues Dos SantosMariane Cecilia Rodrigues Dos Santos
Inbound Coordinator at Oz Hair and BeautyInbound Coordinator at Oz Hair and Beauty
Tammy BartholomewTammy Bartholomew
Pick/Warehouse Packer at Oz hair and beautyPick/Warehouse Packer at Oz hair and beauty
Pamela HorvathPamela Horvath
Small Business Owner at Oz Hair and SkinSmall Business Owner at Oz Hair and Skin