Megan Bowman
Heidelberg,VIC
Summary
Dedicated hospitality professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Crate Specialty Coffee
04.2023 - 10.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Head Barista
Bellyful Bakery And Cafe
01.2022 - 10.2022
- Supported business owner in running efficient, professional, safe and profitable operation following all industry standards.
- Managed and maintained store inventory by ordering, receiving and stocking supplies as well as retail products.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved and applied social media marketing strategies to increase patronage.
Bartender
Stay Gold
11.2021 - 04.2023
- Made 300+ drinks on a nightly basis.
- Worked effectively with a team of 3 bartenders in busy conditions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Improved my productivity behind the bar and skill to work under pressure in any situation.
Bartender
Purple Emerald
10.2020 - 11.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Barista
Three Birds Bakery
04.2019 - 02.2021
- Served customers quickly and efficiently and created strategies to prevent delays.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained and guided team members to maintain high productivity and performance metrics.
Skills
- Verbal Communication
- Critical thinking
- Sales
- Multi-tasking
- Relationship building
- Time management
Certification
- RSA
- SITXFSA002 Participate in Safe Food Handling Practices
Timeline
Barista
Crate Specialty Coffee
04.2023 - 10.2023
Head Barista
Bellyful Bakery And Cafe
01.2022 - 10.2022
Bartender
Stay Gold
11.2021 - 04.2023
Bartender
Purple Emerald
10.2020 - 11.2021
Head Barista
Three Birds Bakery
04.2019 - 02.2021
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