Emran Shah Noman
Chester Hill,NSW
Summary
Dedicated and versatile professional with a proven track record in administrative roles, cleaning, kitchen hand, and retail. I bring a wealth of experience and a strong work ethic to any team, ensuring efficient operations and exceptional customer experiences. Believe in work ethic, adaptability and self-awareness to peruse my dream.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Fress4Less
2024.01 - 2024.02
- Stacked Shelves with the stock .
- Moved stock from the stock room or storage.
- Relocate aisles as and when required by the management.
Housekeeping Room Attendant
Hotel Courtyard BY Marriott
2023.12 - 2024.01
- Greeting Hotel Guests.
- Replacing bed lines & towels.
- Using cleaning equipment to tidy and sanitize rooms.
- Keeping hallways clean and unobstructed.
Customer Care Representative
ctMRS
2022.04 - 2022.10
- Handling incoming calls and emails from customers as well as making outbound calls to customers
- Interacting with customers in online chat portals
- Resolving customer complaints and escalating them when necessary
- Updating and maintaining records of customer interactions
Sales Representative
Cloth Clubs Ltd.
2021.09 - 2022.02
- Product Presentation
- Product Selling
- Maintaining Selling Records
- Negotiation with Customers
Kitchen Hand
Kalapata Resturent
2018.04 - 2018.11
- Washing dishes and other utensils .
- Prepare individual place settings .
- Sweep and scrub floors and windows .
- Help with chopping vegetables and cooking.
Education
Master of Arts - Master of TESOL & Applied Linguistics. (Extension)
University of Technology Sydney
Sydney, NSW02.2024
Bachelor of Arts - English Linguistic & Literature
Daffodil International University
Dhaka, Bangladesh02.2023
Skills
- Strong organizational and time management skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets, handling financial documents Problem identification, documentation and reporting
- Good at Microsoft Office Package (MS Word, MS Excel, MS Power Point), E-mail & Internet Browsing etc
- Honesty & Hard worker
- Highly motivated
- Ability to handle emotion in personal manner
- Punctual and good communicator
References
- Adam EzyMart Owner Bondi Shop
Cell: 0434325754
- Szzaad Hossain Shezan Night Fill Team Membership at Woolworths
Cell: 0406947719
Certification
- RSA Certificate (CBD college).
- Daffodil International University Social Learning Lab (SLL).
- Leadership Training in DIU Muna Club (3 months).
- Participated in Youth International Webinar (5 times).
Timeline
Warehouse Assistant
Fress4Less
2024.01 - 2024.02
Housekeeping Room Attendant
Hotel Courtyard BY Marriott
2023.12 - 2024.01
Customer Care Representative
ctMRS
2022.04 - 2022.10
Sales Representative
Cloth Clubs Ltd.
2021.09 - 2022.02
Kitchen Hand
Kalapata Resturent
2018.04 - 2018.11
Master of Arts - Master of TESOL & Applied Linguistics. (Extension)
University of Technology Sydney
Bachelor of Arts - English Linguistic & Literature
Daffodil International University