Fiapa’ipa’i Tua
Canning Vale,WA
Summary
Proven team player with a strong background in customer service and problem-solving, honed at Tools Tree Services and other roles. Excelled in enhancing customer satisfaction and efficiently managing tasks. Skilled in money handling and critical thinking, adept at fostering positive outcomes and maintaining professional standards in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Cleaning Assistant
SISDAC Perth
03.2023 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Tree Arborist Groundswoman
Tools Tree Services
03.2015 - 01.2024
- Increased customer satisfaction with professional communication and a high level of arboriculture knowledge.
- Advised customers on proper tree or shrub care to promote healthy growth and improve appearance.
- Built strong customer relationships by promptly responding to inquiries or concerns about their landscape.
- Provided assistance with rope handling and heavy machinery such as, wood chipper or mulcher and stump grinder
- Maintained work vehicles and equipment.
- Supported emergency response efforts after natural disasters or severe weather events by clearing debris or removing damaged trees quickly and efficiently.
MacDonalds Crew Member
Harrisdale McDonalds
01.2021 - 11.2021
- Worked front counter, drive-thru and other areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
- Took orders, prepared meals, and collected payments.
Education
Associate of Science - Population Health
North Metropolitan TAFE - Mt Lawley
Perth, WA10-2023
High School Diploma -
Southern River College
Gosnells, WA10-2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
- Positive Attitude
- Teamwork and Collaboration
- Adaptability and Dependability
- Computer Skills
- Answering Phones
Additional Information
I cannot work on Fridays after 4.30 and all day Saturdays as per my religion which is Seventh Day Adventist. Any other days I am more than able to work.
Languages
Samoan
Native or Bilingual
Timeline
Cleaning Assistant
SISDAC Perth
03.2023 - Current
MacDonalds Crew Member
Harrisdale McDonalds
01.2021 - 11.2021
Tree Arborist Groundswoman
Tools Tree Services
03.2015 - 01.2024
Associate of Science - Population Health
North Metropolitan TAFE - Mt Lawley
High School Diploma -
Southern River College
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