Customer Service Coordinator
Davies Bakery
Military Road, Broadmeadows, VIC
07.2023 - Current
- Explained charges, fees, terms of sales, and service agreements to over hundreds of customers daily.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.
- Responded to customer needs through competent customer service and prompt problem-solving.