Summary
Overview
Work History
Education
Languages
Timeline
Generic

Fida Shah

Melbourne,VIC

Summary

Manager Service station

Overview

25
25
years of professional experience

Work History

Manager Subway

AF trading Pty Ltd
Melbourne, Vic
12.2022 - Current

Store Manger

AF trqding Pty Ltd
Melbourne, Vic
01.2016 - 12.2021
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Assessed operational efficiency of the store's departments.
  • Managed daily banking activities such as deposits and withdrawals.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Developed relationships with suppliers to negotiate better prices.
  • Updated POS system with new products and promotional offers.
  • Planned special promotions or discounts based on market trends.
  • Provided feedback on marketing campaigns to improve effectiveness.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Store Manager of Operations

food fuel stop
Melbourne, Vic
12.1999 - 01.2015
  • Evaluated employee performance on a regular basis to ensure quality standards were met.
  • Ensured compliance with all safety regulations and company policies.
  • Resolved customer complaints promptly and professionally.
  • Created weekly schedules for staff members according to business needs.
  • Monitored stock levels regularly to avoid out-of-stock situations.
  • Maintained records of daily transactions using point-of-sale systems.
  • Provided feedback on product selection, layout, displays and promotions.
  • Organized promotional events such as special sales or discounts.
  • Reviewed financial statements including profit and loss reports.
  • Identified areas of improvement in store operations processes.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Education

Diplomatic of Building And Construction

Diploma of Building And Construction
BCTA
02-2021

Bachelor of Arts - Political Science

Punjab University
Rawalpindi
12-1982

High School Diploma -

Muslim High School
Rawalpindi Pakistan
05-1977

Languages

English
Professional
Russian
Limited
Hindi
Professional

Timeline

Manager Subway

AF trading Pty Ltd
12.2022 - Current

Store Manger

AF trqding Pty Ltd
01.2016 - 12.2021

Store Manager of Operations

food fuel stop
12.1999 - 01.2015

Diplomatic of Building And Construction

Diploma of Building And Construction

Bachelor of Arts - Political Science

Punjab University

High School Diploma -

Muslim High School

Similar Profiles

CREATE PROFILE
Fida Shah