Fidele Lokwa
Brisbane,QLD
Summary
I am a dedicated and enthusiastic individual currently studying a Bachelor of Mechanical Engineering at Griffith University. I recently completed Year 12 at Bellbird Park State Secondary College, where I also gained Certificate III qualifications in Construction and Engineering, and Business. My experience volunteering at Vinnies has given me a strong foundation in customer service, cash handling, and retail operations. I'm a fast learner with excellent time management skills and enjoy working in team environments. I'm now looking to build my professional experience in retail or hospitality, where I can continue to grow and contribute positively to a team.
Overview
1
1
year of professional experience
Work History
Retail Assistant (Volunteer, Part-time)
Vinnies Good Works
02.2024 - 03.2025
- Provided high-quality customer service in a retail environment
- Operated the cash register and handled transactions accurately
- Styled and presented merchandise following brand standards
- Gained experience with retail metrics including UPTs (Units Per Transaction), KPIs (Key Performance Indicators), ATVs (Average Transaction Value), and sales targets
- Assisted in donation sorting and store cleanliness
Education
Bachelor - Mechanical Engineering
Griffith University – Nathan Campus
Certificate III - Construction and Engineering
Bellbird Park State Secondary College
01.2024
Certificate III - Business
Bellbird Park State Secondary College
01.2024
Skills
- Fast learner with strong comprehension
- Cash handling and point-of-sale (POS) experience
- Time management and organisational skills
- General cleaning and store upkeep
- Customer service and communication skills
- Visual merchandising and stock presentation
Availability
- Monday: 10:00 AM – 6:00 PM
- Tuesday: Unavailable
- Wednesday: Unavailable
- Thursday – Friday: 12:00 PM – 8:00 PM
- Saturday – Sunday: 10:00 AM – 6:00 PM
Timeline
Retail Assistant (Volunteer, Part-time)
Vinnies Good Works
02.2024 - 03.2025
Certificate III - Construction and Engineering
Bellbird Park State Secondary College
Certificate III - Business
Bellbird Park State Secondary College
Bachelor - Mechanical Engineering
Griffith University – Nathan Campus
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