Summary
Overview
Work History
Education
Skills
Timeline
Generic

FIEDEL LONDONG

GUNUNG SINDUR,TANGERANG

Summary

Dedicated professional with proven customer service skills and strong multitasking abilities. Committed to delivering exceptional experiences and fostering positive relationships. Highly organized and motivated, with a focus on time management and efficiency. Ready to leverage skills in a dynamic team environment to drive organizational success.

Overview

17
17
years of professional experience

Work History

FREELANCER

MITRA ROTASI SEJAHTERA COMPANY (ROTASI 7)
KOTA, SOUTH JAKARTAA
01.2022 - 02.2025
  • Provided excellent customer service while taking orders and handling transactions.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided exceptional customer service and resolved guest inquiries efficiently.

Referee: Winny (Head of Ticketing Operation)

+6281808558525

FREELANCER

ISMAYA LIVE
KOTA, SOUTH JAKARTA
05.2022 - 11.2022
  • Provided exceptional customer service and resolved guest inquiries efficiently.
  • Maintained cleanliness and organization of dining and kitchen areas consistently.
  • Collaborated with team members to ensure smooth workflow during busy shifts.
  • Monitored stock levels and assisted with inventory management as needed.

INSPECTOR ASSISTANT

PT ICO ASIA PACIFIC INDONESIA
SOUTH JAKARTA, DKI JAKARTA
03.2008 - 03.2008
  • Conducted thorough inspections to ensure compliance with safety regulations and standards.
  • Collaborated with team members to develop and implement inspection protocols.
  • Assisted in preparing detailed reports on inspection findings and recommendations.
  • Monitored equipment conditions to identify potential maintenance needs proactively.
  • Conducted quality control inspections on construction materials to ensure compliance with building codes and regulations.

Referee: Maryanto (Management Rep)

Education

PROFICIENCY IN SURVIVAL CRAFT AND RESCUE BOATS -

MINISTRY OF TRANSPORTATION OF THE REPUBLIC OF IND
JAKARTA, INDONESIA
04-2013

CRISIS MANAGEMENT & HUMAN BEHAVIOUR -

SINAR POSEINDON GUPITA, MARITIM TRAINING CENTER
JAKARTA , INDONESIA
03-2013

CROWD MANAGEMENT -

SINAR POSEIDON GUPTA
JAKARTA, INDONESIA
03-2013

BASIC SAFETY TRAINING -

MINISTRY OF TRANSPORTATION OF THE REPUBLIC OF IND
JAKARTA, INDONESIA
01-2013

BANQUET DEPARTMENT -

FOUR SEASONS RESORT
BALI , INDONESIA
09-2012

CERTIFICATE OF COMPETENCE -

INDONESIA PROFESSIONAL CERTIFICATION AUTHORITY
JAKARTA , INDONESIA
06-2012

F&B SERVICE DEPARTMENT -

MELIA HOTEL
BALI, JAKARTA
06-2012

HOSPITALITY CRUISE LINE RESTAURANT -

MAPINDO ( MANAGEMENT PERHOTELAN INDONESIA )
BALI, INDONESIA
06-2012

SENIOR HIGH SCHOOL -

SANTO FX II
NORTH JAKARTA, INDONESIA
06-2006

JUNIOR HIGH SCHOOL -

SANTO FX XAVERIUS II
NORTH JAKARTA
06-2003

PRIMARY SCHOOL -

SANTO IGNATIUS
NORTH JAKARTA
06-2000

Skills

  • Order processing
  • Team collaboration
  • Supply chain management
  • Customer service
  • Inventory control

Timeline

FREELANCER

ISMAYA LIVE
05.2022 - 11.2022

FREELANCER

MITRA ROTASI SEJAHTERA COMPANY (ROTASI 7)
01.2022 - 02.2025

INSPECTOR ASSISTANT

PT ICO ASIA PACIFIC INDONESIA
03.2008 - 03.2008

PROFICIENCY IN SURVIVAL CRAFT AND RESCUE BOATS -

MINISTRY OF TRANSPORTATION OF THE REPUBLIC OF IND

CRISIS MANAGEMENT & HUMAN BEHAVIOUR -

SINAR POSEINDON GUPITA, MARITIM TRAINING CENTER

CROWD MANAGEMENT -

SINAR POSEIDON GUPTA

BASIC SAFETY TRAINING -

MINISTRY OF TRANSPORTATION OF THE REPUBLIC OF IND

BANQUET DEPARTMENT -

FOUR SEASONS RESORT

CERTIFICATE OF COMPETENCE -

INDONESIA PROFESSIONAL CERTIFICATION AUTHORITY

F&B SERVICE DEPARTMENT -

MELIA HOTEL

HOSPITALITY CRUISE LINE RESTAURANT -

MAPINDO ( MANAGEMENT PERHOTELAN INDONESIA )

SENIOR HIGH SCHOOL -

SANTO FX II

JUNIOR HIGH SCHOOL -

SANTO FX XAVERIUS II

PRIMARY SCHOOL -

SANTO IGNATIUS
FIEDEL LONDONG