Fikret Efe Giray
Melbourne,VIC
Summary
Driven professional with background in fast-paced hospitality environment seeking to transition into new field. Developed skills in team leadership, operational management, and enhancing customer experiences. Looking to leverage these abilities in fresh, dynamic setting.
Overview
2
2
years of professional experience
Work History
Hotel Manager
Central Apartment Hotels
02.2024 - Current
- Managed daily and overnight hotel operations, ensuring high service standards, smooth front desk activities, and guest satisfaction.
- Acted as on-site manager during shifts, supervising staff, resolving guest issues, and implementing operational procedures for efficiency and compliance.
Senior Guest Service Agent
Central Apartment Hotels
05.2023 - 02.2024
- Managed daily and overnight hotel operations, maintaining high service standards and ensuring seamless front desk operations for optimal guest satisfaction.
- Served as on-site manager, supervising staff, resolving guest issues, and implementing operational procedures to enhance efficiency and compliance.
Education
Diploma of Leadership And Management - Leadership And Management
Original Campus
Melbourne, VIC11-2024
Diploma of IT - IT
Australian College of Business Intelligence
Melbourne10-2024
Skills
- Team leadership and staff supervision
- Strategic planning and project coordination
- Conflict resolution and problem-solving
- Software development and database management
Timeline
Hotel Manager
Central Apartment Hotels
02.2024 - Current
Senior Guest Service Agent
Central Apartment Hotels
05.2023 - 02.2024
Diploma of Leadership And Management - Leadership And Management
Original Campus
Diploma of IT - IT
Australian College of Business Intelligence