Filip Cernok

Tech sales part of the position

• Researching prospects, cold calling potential customers and responding to incoming leads to increase the client base.
• Developing growth strategies and plans, by identifying and mapping business strengths and customer needs.
• Negotiating, drafting and reviewing contracts.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Establishing great relationship with key decision makers within customer's organization, vendors and contractors.

Products

• LED lighting Upgrade under the government rebate
• Hot Water System upgrade under the government rebate
• Solar System
• Electric Vehicle Charging station

Deep technical knowledge of all mentioned products and selling them to B2B customers (90%) and B2C customers (10%) portfolio ratio.

B2B customer base consist from SMB and strata management companies.

Biggest projects in LED lighting and Solar solutions sized approx. $150 K in revenue (strata building complexes, approx. 100 LOTs)

Project management part of the position

• Overseeing the entire process of the installation.
• Arranging materials and coordinating contractors or company technicians on site.
• Briefing technicians about all details of the project and ensuring a smooth installation process for the customer.
• Handling all complex paperwork on behalf of the client for submission to the compliance team and successfully claiming government grants for every LED lighting and HSW system project.

Achievements

• Successfully negotiated and closed deals with key clients, contributing to 25% increase in revenue in 2022.
• 250% Quarterly target achievement in Q4 2022.
• Managing the most profitable department (sustainability LED lights & Solar) in Q3 & Q4 2022.
• Finishing a successful project valued at 250K in revenue in 10 days.

Door to Door B2B sales potion

• Generating new leads by meeting with clients. Customer base: SMB and Mid size businesses.
• Establish and nurture relationships with past customers and potential customers to facilitate sales.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
• Created detailed sales presentations to communicate product features and market data.

Having a weekly quota in Lighting Upgrade - 100 units (approx. $10K - 14K in revenue). Successfully and consistently meeting the given target.

Products

LED lighting upgrade under the government rebate

Solar System

Achievements

• Average target achievement 125% each week
• 220% 4 week target achievement in January and July 2021

Account Manager role

• Managing bigger HP partners - Mid size businesses. approx. 25 partners.
• Business partners support in the management of opportunities with their clients, involving, where necessary, the respective HP organizations
• Execution of Cross-selling and up-selling actions for HP products upon assigned Partners
• If and when required, for the assigned Top Partners, define and up-to-date maintaining of a business plan with the indication of quarterly targets.
• Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
• Achieved successful client outcomes by identifying and addressing their unique needs and goals.

Achievements

• 135% Quota achievement in Q4 2019 in printing category
• Developed exceptional relationship with partners and distributors
• Promoting HP brand on partner’s events

• Managing HP partners - SMB approx. 100 partners.
• Manage assigned resellers via phone to source potential business opportunities in computing/printing space
• Monitor assigned business partners with reference to the achievement of quality and quantity targets and to the optimization of sales performances
• Assure continuous phone and email availability to partners
• Constant relationship with partner decision-makers
• Proactively provide the partners with info concerning marketing programs, new products, promotions, events, etc.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Achievements

• Average total quota achievement 90% in Q3, Q4 2018 Consistently met KPI's by 100%
• Winning team competitions in AMD and Display product categories Q3, Q4 2018
• Promoted from within six months of employment

• Offer financial products to prospective clients
• Make clients aware about financial products and services according to their needs (e.g
• Loans and credit cards)
• Open bank accounts for customers, close and oversee transactions
• Resolve issues with banking services and accounts
• Approaching customers to generate new business.

Achievements

• 100% target achievement during the first 5 months after training.
• Overall customer satisfaction rating given by customers via SMS survey 4.5 (5 best mark).

• Meeting daily sales targets
• Demonstrating product features to customers
• Generates new leads by meeting with consumers.