Filip Mihajlovic
Berwick,VIC
Summary
Offering solid foundation in leadership and customer service, eager to learn and develop within retail environment. Brings ability to quickly understand store operations and effective communication skills to engage with customers and team members. Ready to use and develop leadership and communication skills in a new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Steam Cleaner
Ominta Commercial
03.2024 - Current
- Implemented eco-friendly practices into work habits by using environmentally safe products whenever possible.
- Demonstrated professionalism through punctuality, attire, demeanour while representing the company during onsite visits.
- Performed specialized steam cleaning techniques to remove stubborn stains, contributing to improved appearance of surfaces.
Fast Food Manager
KFC
04.2022 - 09.2024
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
Warehouse Worker
Chandler MacLeod Woolworths
10.2023 - 03.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Warehouse Worker
Belway Labor Management
03.2023 - 05.2023
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Reduced order processing times with meticulous attention to order picking and packaging.
Retail Worker
Kmart
12.2022 - 02.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Fast Food Worker
Mcdonalds
03.2020 - 11.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Education
Diploma - Information Technology
RMIT University
Bachelor’s - Sports Science
Victoria University
Year 12 -
Gleneagles Secondary College
12.2022
Skills
- Optimistic Outlook
- Dedicated Worker
- Responsible
- Dedicated
- Effective Leadership
- Positive attitude
- Reliability and punctuality
Certification
- HLTAID011, provide first aid
- HLTAID010, provide basic emergency life
- HLTAID009, Provide Cardiopulmonary resuscitation
- LSV lifeguard course, completed at Casey arc
Languages
English
Serbian
Macedonian
Bosnian
Montenegrin
Croatian
Personal Information
Age: 20
Australian Citizen
Timeline
Steam Cleaner
Ominta Commercial
03.2024 - Current
Warehouse Worker
Chandler MacLeod Woolworths
10.2023 - 03.2024
Warehouse Worker
Belway Labor Management
03.2023 - 05.2023
Retail Worker
Kmart
12.2022 - 02.2023
Fast Food Manager
KFC
04.2022 - 09.2024
Fast Food Worker
Mcdonalds
03.2020 - 11.2021
Diploma - Information Technology
RMIT University
Bachelor’s - Sports Science
Victoria University
Year 12 -
Gleneagles Secondary College
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