Filip Perisic

• Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
• Calculated charges, issued table checks, and collected payments from customers.
• Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
• Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.

• Completed a comprehensive apprenticeship focused on metal fabrication, welding, and construction techniques.
• Gained hands-on experience in blueprint reading, layout, and measurement techniques.
• Fabricate and assemble metal structures, components, and frameworks according to technical drawings and specification.
• Utilize various welding techniques including MIG, TIG, and stick welding to join metal parts effectively.
• Ensure quality control and adherence to safety protocols throughout the fabrication process.
• Collaborate with engineers and project managers to meet project deadlines and specifications.

• Welcomed and checked in/out hotel guests with efficiency and professionalism.
• Handled guest inquiries and reservations through phone, email, and in-person communications.
• Coordinated with housekeeping and maintenance teams to ensure rooms were clean and ready for guests.
• Assisted in managing booking platforms, updating room availability, and handling payments.
• Provided personalized recommendations for local attractions, restaurants, and transport options.
• Resolved guest complaints proactively, offering solutions or compensation when necessary to ensure guest satisfaction and uphold the hotel’s quality standards.
• Demonstrated strong multitasking skills by balancing front desk duties with ongoing apprenticeship training in Metal Fabrication, reflecting organizational skills and commitment.

• Provided friendly and attentive service to guests, taking orders and delivering food and beverages promptly.
• Assisted in setting up dining areas, arranging tables, and ensuring cleanliness and hygiene standards.
• Learned to operate point-of-sale systems and handle cash transactions accurately.
• Worked as part of a team to create a welcoming din experience.
• Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
• Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
• Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.