Filippo Ricci
673 la trobe street Melbourne,VIC
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
7
7
years of professional experience
Work History
Bartender(full Time)
Il Chioschetto Marina
03.2017 - 10.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Restaurant Manager(full Time)
A Cuvea Du Baffo Restaurant
11.2018 - 02.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
Restaurant Manager(full Time)
Tapas Beach Restaurant
05.2020 - 11.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maximized quality assurance by completing frequent line checks.
- Verified prepared food met standards for quality and quantity before serving to customers.
Restaurant Manager (Part-Time)
D.O.C Pizza E Mozzarella Bar
01.2023 - 05.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Restaurant Manager(Full Time)
D.O.C Pizza E Mozzarella Bar
05.2023 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maximized quality assurance by completing frequent line checks.
Education
High School Diploma -
Aniene
Via Tiburtina, 994 , 00156 Rome09.2014
Bartending Course - Study of Distillates
AIBES
Via A.Baldissera 2, 20129 Milano10.2016
Barteding Course - Advanced Cocktail Mixing
AIBES
Via A. Baldissera 2, 20129 MIlano01.2017
Barteding Course - Homemade Cocktails
European Bartender School
Via Edolo 46 , 20125 Milan 09.2020
Bartending Course - Masterclass of Cordial, Shrub And Sherbet
Drink Factory
Via Del Borgo Di S.Pietro 9/2 Bologna Italy03.2021
Bartending Course - Masterclass of Filtration And Clarification
Drink Factory
Via Del Borgo Di S.Pietro 9/2 Bologna Italy07.2021
Bartending Course - Twist On Classic: Aromatic Herbs (basil And Sage)
Drink Factory
Via Del Borgo Di S.Pietro 9/2 Bologna Italy05.2022
Skills
- Menu Development
- Customer Engagement
- Staff Management
- Operations Management
- Supply Chain Management
- Recipes and Menu Planning
- Supervisory Skills
- Performance Improvement
- Passion for Customer Satisfaction
- Customer Loyalty
- Schedule Coordination
- Point of Sale (POS) System Operation
Languages
Italian
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Restaurant Manager(Full Time)
D.O.C Pizza E Mozzarella Bar
05.2023 - Current
Restaurant Manager (Part-Time)
D.O.C Pizza E Mozzarella Bar
01.2023 - 05.2023
Restaurant Manager(full Time)
Tapas Beach Restaurant
05.2020 - 11.2022
Restaurant Manager(full Time)
A Cuvea Du Baffo Restaurant
11.2018 - 02.2020
Bartender(full Time)
Il Chioschetto Marina
03.2017 - 10.2018
High School Diploma -
Aniene
Bartending Course - Study of Distillates
AIBES
Barteding Course - Advanced Cocktail Mixing
AIBES
Barteding Course - Homemade Cocktails
European Bartender School
Bartending Course - Masterclass of Cordial, Shrub And Sherbet
Drink Factory
Bartending Course - Masterclass of Filtration And Clarification
Drink Factory
Bartending Course - Twist On Classic: Aromatic Herbs (basil And Sage)
Drink Factory
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