Filippo Ricci
2104/241 City Road Southbank,VIC
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
9
9
years of professional experience
Work History
Restaurant Manager (full Time WithTSS482 Visa)
D.O.C. Pizza E Mozzarella Bar
01.2024 - Current
- Oversaw daily restaurant operations, ensuring efficient service and high-quality food standards.
- Trained and mentored staff, fostering a collaborative team environment and enhancing service skills.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and maintained strong vendor relationships, negotiating contracts to improve product quality and pricing.
- Analyzed customer feedback to identify trends and implement actionable improvements in service delivery.
- Scheduled staff shifts strategically to align with peak business hours, maximizing operational efficiency.
- Coordinated marketing initiatives, increasing brand visibility through community events and promotions.
- Monitored financial performance metrics, implementing cost-control measures to enhance profitability without sacrificing quality.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
Restaurant Manager(Full Time)
D.O.C Pizza E Mozzarella Bar
05.2023 - 01.2024
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maximized quality assurance by completing frequent line checks.
Restaurant Manager (Part-Time)
D.O.C Pizza E Mozzarella Bar
01.2023 - 05.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Restaurant Manager
Tapas Beach Restaurant
05.2020 - 11.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maximized quality assurance by completing frequent line checks.
- Verified prepared food met standards for quality and quantity before serving to customers.
Restaurant Manager
A Cuvea Du Baffo Restaurant
11.2018 - 02.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
Bartender
Il Chioschetto Marina
03.2017 - 10.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Bartending Course - Twist On Classic: Aromatic Herbs (basil And Sage)
Drink Factory
Via Del Borgo Di S.Pietro 9/2 Bologna Italy05.2022
High School Diploma -
Aniene
Via Tiburtina, 994, 00156 Rome09.2014
Bartending Course - Masterclass of Filtration And Clarification
Drink Factory
Via Del Borgo Di S.Pietro 9/2 Bologna Italy07.2021
Bartending Course - Masterclass of Cordial, Shrub And Sherbet
Drink Factory
Via Del Borgo Di S.Pietro 9/2 Bologna Italy03.2021
Barteding Course - Homemade Cocktails
European Bartender School
Via Edolo 46, 20125 Milan09.2020
Barteding Course - Advanced Cocktail Mixing
AIBES
Via A. Baldissera 2, 20129 MIlano01.2017
Bartending Course - Study of Distillates
AIBES
Via A.Baldissera 2, 20129 Milano10.2016
Skills
- Menu Development
- Customer Engagement
- Staff Management
- Operations Management
- Supply Chain Management
- Recipes and Menu Planning
- Supervisory Skills
- Performance Improvement
- Passion for Customer Satisfaction
- Customer Loyalty
- Schedule Coordination
- Point of Sale (POS) System Operation
Languages
Italian
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Restaurant Manager (full Time WithTSS482 Visa)
D.O.C. Pizza E Mozzarella Bar
01.2024 - Current
Restaurant Manager(Full Time)
D.O.C Pizza E Mozzarella Bar
05.2023 - 01.2024
Restaurant Manager (Part-Time)
D.O.C Pizza E Mozzarella Bar
01.2023 - 05.2023
Restaurant Manager
Tapas Beach Restaurant
05.2020 - 11.2022
Restaurant Manager
A Cuvea Du Baffo Restaurant
11.2018 - 02.2020
Bartender
Il Chioschetto Marina
03.2017 - 10.2018
Bartending Course - Twist On Classic: Aromatic Herbs (basil And Sage)
Drink Factory
Bartending Course - Masterclass of Filtration And Clarification
Drink Factory
Bartending Course - Masterclass of Cordial, Shrub And Sherbet
Drink Factory
Barteding Course - Homemade Cocktails
European Bartender School
Barteding Course - Advanced Cocktail Mixing
AIBES
Bartending Course - Study of Distillates
AIBES
High School Diploma -
Aniene