Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Filitu Meleseke Tapasu

Kaleen,ACT

Summary

FILITU’UA MELESEKE TAPASU PERSONAL PROFILE & CAREER OBJECTIVE A highly motivated person who is reliable, responsible and hard working. Have excellent communication skills and have the ability to achieve tasks and challenges, I am flexible within the working environment and able to always acting positively to challenges such as remaining calm, to be fully focused and remaining positive. I am an outgoing person who has a friendly personality, who enjoys a challenge working under pressure either independently or as a member of a team.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Linen Assistant

Capital Linen
Mitchell, ACT
02.2023 - 08.2023
  • Maintained stock inventory of linens and other supplies.
  • Sorted, dried, folded and stored clean linens.
  • Checked all linen for tears or stains before placing in storage.
  • Packing orders for hospitals, parliament linen, hotels/motels etc
  • Cleaning work area
  • Dividing orders to pack

Cashier/Loader/Orders online

Dan Murphy’s
10.2018 - 04.2019
  • Serving customers handling cash cleaning the store
  • Refilling aisles
  • Dealing with alcohol trolley run after hours restock

Linen Assistant/Soil Sorting

Capital Linen
10.2018 - 02.2019
  • Unload dirty Linen on to belt sort out dirty linen to different codes cleaning up the work area learning different linen

Linen Assistant/Packer

Capital Linen Occupation
08.2016 - 12.2017
  • Process all different kinds of linen (commercial and health linen)
  • Process table linen
  • Hotel linen
  • Hospital/healthcare linen
  • Packing Linen orders
  • Paperwork/computer/phone enquiries

Customer service

Realm hotel, Brassey Hotel/Little National Hotel
07.2015 - 08.2016
  • Answering phone calls and emails
  • Face to face bookings
  • Managing bookings online/over the phone
  • Money handling
  • Check if all laundry is ready for housekeepers the next day
  • Clean up after every shift
  • Handle cancellations over the phone or face to face
  • Receipts
  • Company:, Clean check out and stay-over rooms
  • Clean apartments and long stay overs
  • Restock trolley after work
  • Refill chemicals
  • Replace linen inside the rooms
  • Help workmates when it’s busy
  • Get called or get asked to go help out at other hotels

Receptionist

Lyneham Motor Inn Occupation
04.2015 - 08.2015

Receptionist

Best Western Tall Trees
Canberra
01.2015 - 02.2015
  • Checking guest in and out
  • Phone enquiries
  • Managing bookings online and over the phone
  • Checking emails
  • Making bookings/Reservations
  • Clean up after every shift
  • Housekeeping List
  • Manage late check in guests

Housekeeping/ Kitchen (waitress)

Tall Trees Motel
08.2013 - 01.2014
  • Cleaning rooms
  • Laundry
  • Fold sheets/Towels/Straighten pillow cases/
  • Strip the dirty liners
  • Mini Bar(Collect and Re-stock Mini Bar in fridges)
  • Waitress in the kitchen
  • Taking orders
  • Doing Room service trays
  • Cleaning/Washing dishes

Check-out Operator

04.2012 - 08.2012

Housekeeping

Duxton Hotel
08.2008 - 03.2009
  • Customer service Responsibilities:
  • Cleaning Rooms
  • Replace all accessories
  • Taking all Laundry to Wash
  • Company: Villa Maria-Winery

Checkout Operator

Countdown Airport
07.2008
  • Pack the wine bottles
  • Sometimes stacking wine boxes
  • Labelling wines
  • Company:, Cash Handling
  • Trolley duty (sometimes)
  • Cleaning after working

Education

Certificate in Tourism and Travel L3 Certificate in Tourism and Travel (Core skills) L3 Certificate in Travel L3 -

12.2012

NCEA L1 -

Tangaroa College
01.2007

Skills

  • Communication Skills
  • Have customer focus
  • Self-motivated
  • Excellent Time management
  • Customer Service
  • Cash Handling
  • Cleaning skills
  • Computer skills
  • Machine Operation
  • Sorting

Accomplishments

Name: Una Hagai

Countdown Airport Checkout Manager

Corner George Bolt Memorial & John Goulter Drives Mangere Auckland

New Zealand

Name: Brook Paulka

Tall Trees Motel Manager 21 Stephen St, Ainslie Phone: 02-6175 6000

Canberra 2602

Name: Dolcy Housekeeping Manager Tall Trees Motel

Phone: 02-6175 6000Stephen Street, Ainslie Canberra, 2602

Name: Suzie Smith Office Manager Tall Trees Motel

Phone: 02-6175 6000 Stephen Street, Ainslie Canberra, 2602

Name: Peter Chambelan

Capital Linen

Phone: 0262133262

Sanford street, Mitchell ACT 2911

References

Peter Chamberlin

Manager

Capital Linen

0262133262

Ruta Siamoa

Church Pastor/Church Mothers Ministry Leader

0414422271

Timeline

Linen Assistant

Capital Linen
02.2023 - 08.2023

Cashier/Loader/Orders online

Dan Murphy’s
10.2018 - 04.2019

Linen Assistant/Soil Sorting

Capital Linen
10.2018 - 02.2019

Linen Assistant/Packer

Capital Linen Occupation
08.2016 - 12.2017

Customer service

Realm hotel, Brassey Hotel/Little National Hotel
07.2015 - 08.2016

Receptionist

Lyneham Motor Inn Occupation
04.2015 - 08.2015

Receptionist

Best Western Tall Trees
01.2015 - 02.2015

Housekeeping/ Kitchen (waitress)

Tall Trees Motel
08.2013 - 01.2014

Check-out Operator

04.2012 - 08.2012

Housekeeping

Duxton Hotel
08.2008 - 03.2009

Checkout Operator

Countdown Airport
07.2008

Certificate in Tourism and Travel L3 Certificate in Tourism and Travel (Core skills) L3 Certificate in Travel L3 -

NCEA L1 -

Tangaroa College
Filitu Meleseke Tapasu